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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support General Questions Client stopped working. Web player is fine

     
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    Client stopped working. Web player is fine

    volcs0
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    Junior Member

    Posts: 31
    Threads: 8
    Joined: 2023 Dec
    Reputation: 0
    Country:United States
    #1
    2024-07-04, 06:17 PM
    Windows 10.
    Latest client (1.11).
    Web player is fine.
    The client does not work for any video - I tried many different types, resolutions, CODEC, etc. - it just hangs an spins.
    Here is what my server log shows during one attempt.
    I do not know where the player logs are in Windows 10 - but happy to check them if someone knows.
    Thanks.


    [13:12:17] [INF] [46] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for volcs0. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
    [13:12:18] [INF] [50] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Adding playback tracker : SmVsbHlmaW5NZWRpYVBsYXllciAxLjExLjEgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzIwMDk4NzQwMzIw-db3c43d977334e5dbeef45a704393bdb-50a6424e0fedf41f5d92b09e48bffe9a
    [13:12:18] [INF] [50] Jellyfin.Plugin.PlaybackReporting.Data.PlaybackTracker: PlaybackTracker : Adding Start Event : 07/04/2024 13:12:18
    [13:12:18] [INF] [50] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Creating StartPlaybackTimer Task
    [13:12:18] [INF] [16] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : Entered
    [13:12:18] [INF] [51] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for volcs0. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
    [13:12:19] [INF] [51] Jellyfin.Plugin.KodiSyncQueue.EntryPoints.UserSyncNotification: Started user data sync
    [13:12:19] [INF] [51] Jellyfin.Plugin.KodiSyncQueue.EntryPoints.UserSyncNotification: User Data Sync: User volcs0 (db3c43d977334e5dbeef45a704393bdb) posted 2 updates
    [13:12:19] [INF] [51] Jellyfin.Plugin.KodiSyncQueue.EntryPoints.UserSyncNotification: Finished user data sync, taking 00:00:00.0014574
    [13:12:38] [INF] [16] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: session.RemoteEndPoint : 172.56.249.60
    [13:12:38] [INF] [16] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : event_playing_id    = 50a6424e0fedf41f5d92b09e48bffe9a
    [13:12:38] [INF] [16] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : event_user_id        = db3c43d977334e5dbeef45a704393bdb
    [13:12:38] [INF] [16] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : event_user_id_int    = 1
    [13:12:38] [INF] [16] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : session_playing_id  = 50a6424e0fedf41f5d92b09e48bffe9a
    [13:12:38] [INF] [16] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : session_user_id      = db3c43d977334e5dbeef45a704393bdb
    [13:12:38] [INF] [16] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : play_method          = DirectPlay
    [13:12:38] [INF] [16] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : e.ClientName        = Jellyfin Media Player
    [13:12:38] [INF] [16] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : e.DeviceName        = Harper
    [13:12:38] [INF] [16] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : ItemName            = The Boys - s01e01 - The Name of the Game
    [13:12:38] [INF] [16] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : ItemId              = 50a6424e0fedf41f5d92b09e48bffe9a
    [13:12:38] [INF] [16] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : ItemType            = Episode
    [13:12:38] [INF] [16] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : All matches, playback registered
    [13:12:38] [INF] [16] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Playback tracker found, adding playback info : SmVsbHlmaW5NZWRpYVBsYXllciAxLjExLjEgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzIwMDk4NzQwMzIw-db3c43d977334e5dbeef45a704393bdb-50a6424e0fedf41f5d92b09e48bffe9a
    [13:12:38] [INF] [16] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Saving playback tracking activity in DB
    [13:12:38] [INF] [16] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : Exited
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    Messages In This Thread
    Client stopped working. Web player is fine - by volcs0 - 2024-07-04, 06:17 PM
    RE: Client stopped working. Web player is fine - by TheDreadPirate - 2024-07-04, 06:44 PM
    RE: Client stopped working. Web player is fine - by volcs0 - 2024-07-04, 07:11 PM
    RE: Client stopped working. Web player is fine - by TheDreadPirate - 2024-07-04, 08:20 PM
    RE: Client stopped working. Web player is fine - by volcs0 - 2024-07-05, 01:06 AM
    RE: Client stopped working. Web player is fine - by TheDreadPirate - 2024-07-05, 01:36 AM
    RE: Client stopped working. Web player is fine - by volcs0 - 2024-07-05, 02:00 AM
    RE: Client stopped working. Web player is fine - by TheDreadPirate - 2024-07-05, 03:11 PM
    RE: Client stopped working. Web player is fine - by Fate - 2024-07-05, 02:10 PM

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