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    Jellyfin Forum Support Troubleshooting SOLVED: Playback issues after update

     
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    SOLVED: Playback issues after update

    After the latest update (or maybe the one before) I cannot play anything if transcoding is involved
    Despair
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    Posts: 8
    Threads: 2
    Joined: 2024 Jul
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    Country:Italy
    #1
    2024-07-08, 02:52 PM
    After the update to 10.9.7, or maybe the one before (I'm not sure), I cannot play a lot of files: after a bit of troubleshooting I think playback fails if transcoding is involved, because I found those lines in the logfile:

    root@jellyfin:/config/log# cat log_20240708.log | grep ffmpeg
    [2024-07-08 11:35:50.070 +00:00] [INF] [1] Main: Environment Variables: ["[JELLYFIN_FFMPEG, /usr/lib/jellyfin-ffmpeg/ffmpeg]", "[JELLYFIN_CONFIG_DIR, /config/config]", "[DOTNET_SYSTEM_GLOBALIZATION_INVARIANT, 1]", "[JELLYFIN_MEDIA_DIR, /media]", "[JELLYFIN_DATA_DIR, /config]", "[JELLYFIN_LOG_DIR, /config/log]", "[JELLYFIN_CACHE_DIR, /cache]", "[JELLYFIN_WEB_DIR, /jellyfin/jellyfin-web]"]
    [2024-07-08 11:35:50.076 +00:00] [INF] [1] Main: Arguments: ["/jellyfin/jellyfin.dll", "--datadir", "/config", "--cachedir", "/cache", "--ffmpeg", "/usr/local/bin/ffmpeg"]
    System.ComponentModel.Win32Exception (2): An error occurred trying to start process '/usr/local/bin/ffmpeg' with working directory '/'. No such file or directory
    [2024-07-08 11:39:48.326 +00:00] [WRN] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: FFmpeg: Failed version check: "/usr/local/bin/ffmpeg"

    I tried to search online for this issue, and I found people suggesting to set the ffmpeg path under Settings > Playback, but on my server the field is empty and greyed out.

    Server version: 10.9.7 - latest official docker image
    Client version: WebUI on Firefox, latest app on WebOS, same issue
    OS: Archlinux


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    Messages In This Thread
    Playback issues after update - by Despair - 2024-07-08, 02:52 PM
    RE: Playback issues after update - by TheDreadPirate - 2024-07-08, 03:08 PM
    RE: Playback issues after update - by Despair - 2024-07-08, 03:11 PM
    RE: Playback issues after update - by TheDreadPirate - 2024-07-08, 03:13 PM
    RE: Playback issues after update - by theguymadmax - 2024-07-08, 03:13 PM
    RE: Playback issues after update - by Despair - 2024-07-08, 03:22 PM
    RE: Playback issues after update - by TheDreadPirate - 2024-07-08, 03:25 PM
    RE: Playback issues after update - by Despair - 2024-07-08, 03:32 PM
    RE: Playback issues after update - by TheDreadPirate - 2024-07-08, 04:07 PM
    RE: Playback issues after update - by Despair - 2024-07-09, 09:03 AM
    RE: Playback issues after update - by theguymadmax - 2024-07-08, 08:12 PM
    RE: Playback issues after update - by TheDreadPirate - 2024-07-09, 04:44 PM
    RE: Playback issues after update - by Despair - 2024-07-09, 11:09 PM

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