2024-07-13, 01:45 PM
I encountered this same error message as well
This is my log file
https://pastebin.com/UAM83bZA
The issue started with one video file, then subsequent 4-6 videos encountered same issue.
The error message showed while I'm playing the video file through Jellyfin in my Jellyfin server pc via Microsoft Edge.
While in my tv box, the video wont play, stucked at 00:00 with black screen and didnt show the full movie duration.
I also observed that the video & audio codecs description don't show beside the titles in both server and client side for those new videos.
However, for the existing videos, there's no issue.
Please let me know what other information I should provide to describe this issue.
Note: I might have disturbed some settings at Playback section at the server because I was trying to resolve the issue randomly.
Server Specs:
Jellyfin 10.9.7
Windows 11 Pro 64 bit
11th Gen Intel Core i5-11400F @ 2.60GHz
RAM 32GB DDR4-3600
NVIDIA GeForce GTX 1650
XPG SPECTRIX S40G (SSD) (OS Storage - Jellyfin in C Drive)
Lexar SSD ARES 2TB (SSD) (Storage for Media)
Client:
Homatics R 4K Plus (via Jellyfin App)
CPU: Quad-core Cortex-A55
GPU: ARM Mali-G31
RAM: 4GB
Storage: 32GB
OS: Android TV 12
This is my log file
https://pastebin.com/UAM83bZA
The issue started with one video file, then subsequent 4-6 videos encountered same issue.
The error message showed while I'm playing the video file through Jellyfin in my Jellyfin server pc via Microsoft Edge.
While in my tv box, the video wont play, stucked at 00:00 with black screen and didnt show the full movie duration.
I also observed that the video & audio codecs description don't show beside the titles in both server and client side for those new videos.
However, for the existing videos, there's no issue.
Please let me know what other information I should provide to describe this issue.
Note: I might have disturbed some settings at Playback section at the server because I was trying to resolve the issue randomly.
Server Specs:
Jellyfin 10.9.7
Windows 11 Pro 64 bit
11th Gen Intel Core i5-11400F @ 2.60GHz
RAM 32GB DDR4-3600
NVIDIA GeForce GTX 1650
XPG SPECTRIX S40G (SSD) (OS Storage - Jellyfin in C Drive)
Lexar SSD ARES 2TB (SSD) (Storage for Media)
Client:
Homatics R 4K Plus (via Jellyfin App)
CPU: Quad-core Cortex-A55
GPU: ARM Mali-G31
RAM: 4GB
Storage: 32GB
OS: Android TV 12