2023-08-24, 09:50 PM
(This post was last modified: 2023-08-24, 09:55 PM by Efficient_Good_5784. Edited 1 time in total.)
Can you take a screenshot of your client's playback info? Are you sure with option 1 that the file is direct playing?
I'm guessing that it's not direct playing, but that it states that the video stream itself is "direct" or unmodified. Then something else is happening where your audio is getting messed up as it tries to transcode it.
And both are remuxed and sent to your client.
At this time, Chrome can direct play HEVC files, but doesn't support MKV files. Try remuxing the file that you want to test into a MP4 file. Maybe that will help here.
I'm guessing that it's not direct playing, but that it states that the video stream itself is "direct" or unmodified. Then something else is happening where your audio is getting messed up as it tries to transcode it.
And both are remuxed and sent to your client.
At this time, Chrome can direct play HEVC files, but doesn't support MKV files. Try remuxing the file that you want to test into a MP4 file. Maybe that will help here.