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    Jellyfin Forum Support Troubleshooting Jellyflin Web Client Won't Play Any Files

     
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    Jellyflin Web Client Won't Play Any Files

    fernandodesouzavieira
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    Junior Member

    Posts: 5
    Threads: 2
    Joined: 2024 Jul
    Reputation: 0
    Country:Brazil
    #1
    2024-07-28, 08:17 PM
    After I updated to Jellyfin Server 10.9.8, the web client doesn't play anything. I can log in, access libraries, download files, all seems fine, but when I click play I get the message:

    Playback Error
    Playback failed because the media is not supported by this client.

    On the Jellyfin Media Player for Windows, everything plays as expected on my machine. I tried both h.264 and h.265 files, both used to play normally on my Android phone or using the browser via PC, doesn't look like a problem on the client device capabilities, I used to watch the same files on these devices.

    I tried playing the video files on the Android app selecting the "External Player" option and then it played flawlessly.

    I don't transcode anything (transcode is not enabled, only audio), I use directplay for all my devices.

    My server is an OrangePiZero3 4GB RAM running Debian 12 Bookworm

    Server version
    10.9.8
    Web version
    10.9.8
    Build version
    10.9.8


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    Messages In This Thread
    Jellyflin Web Client Won't Play Any Files - by fernandodesouzavieira - 2024-07-28, 08:17 PM
    RE: Jellyflin Web Client Won't Play Any Files - by Efficient_Good_5784 - 2024-07-28, 08:23 PM
    RE: Jellyflin Web Client Won't Play Any Files - by fernandodesouzavieira - 2024-07-28, 08:33 PM
    RE: Jellyflin Web Client Won't Play Any Files - by TheDreadPirate - 2024-07-28, 10:30 PM
    RE: Jellyflin Web Client Won't Play Any Files - by fernandodesouzavieira - 2024-07-28, 11:15 PM
    RE: Jellyflin Web Client Won't Play Any Files - by TheDreadPirate - 2024-07-29, 01:44 AM
    RE: Jellyflin Web Client Won't Play Any Files - by fernandodesouzavieira - 2024-07-30, 05:26 PM
    RE: Jellyflin Web Client Won't Play Any Files - by tcabral - 2025-01-08, 05:46 PM

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