2024-08-02, 07:38 AM
About a week ago, I added 4 movies to my library full of 40+ movies perfectly organized with proper metadata.
The 4 new movies wouldn't scan metadata automatically.
I tried identifying them individually with their IMDB ID and it wouldn't work.
Stupidly, I decided to auto-scan the whole library.
Somehow, the 4 problem movies are now fixed, but every single other title is a Screen Grabber thumbnail/folder.jpg and doesn't have proper metadata.
I still can't get any titles to Identify with any parameter.
I can still access the metadata providers websites manually, but the server will not communicate with them.
Uninstalled, deleted server folder, cleared cache and cookies, reinstalled, rebuilt server, rename library folder, issue persists.
Posted in the support chat and was asked if IPV6 was enabled. I don't have it enabled on my PC or network, but I tried turning the setting on and the issue persists.
I was then ask to check the logs, but I don't know what I'm looking for.
I searched for "fail, error, unable, break," and only finding trickplay errors.
I am out of ideas and just want to be able to scan for metadata again.
The 4 new movies wouldn't scan metadata automatically.
I tried identifying them individually with their IMDB ID and it wouldn't work.
Stupidly, I decided to auto-scan the whole library.
Somehow, the 4 problem movies are now fixed, but every single other title is a Screen Grabber thumbnail/folder.jpg and doesn't have proper metadata.
I still can't get any titles to Identify with any parameter.
I can still access the metadata providers websites manually, but the server will not communicate with them.
Uninstalled, deleted server folder, cleared cache and cookies, reinstalled, rebuilt server, rename library folder, issue persists.
Posted in the support chat and was asked if IPV6 was enabled. I don't have it enabled on my PC or network, but I tried turning the setting on and the issue persists.
I was then ask to check the logs, but I don't know what I'm looking for.
I searched for "fail, error, unable, break," and only finding trickplay errors.
I am out of ideas and just want to be able to scan for metadata again.