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    Jellyfin Forum Support Troubleshooting Playback failed due to a fatal player error. (transcoding)

     
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    Playback failed due to a fatal player error. (transcoding)

    Jorduino
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    Junior Member

    Posts: 1
    Threads: 1
    Joined: 2024 Aug
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    #1
    2024-08-14, 07:24 PM
    Jellyfin version: 10.9.9.
    Installation method: docker (compose, linuxserver.io) https://pastebin.com/uc1d1CD6
    FFmpeg log: https://pastebin.com/qUpBzeuW
    Jellyfin log: https://pastebin.com/SpBPKp1u

    I tried to enable hardware acceleration, installed the nvidia-container-toolkit, appropriate drivers, etc, but whenever hardware acceleration is enabled in jellyfin it only gives the "Playback failed due to a fatal player error". I looked through the forum and tried pruning the docker and reinstalling but no luck. I tried 
    Code:
    docker exec -it --user abc jellyfin bash
    and ran 
    Code:
    ffmpeg
    and it said command not found, but 
    Code:
    /usr/lib/jellyfin-ffmpeg/ffmpeg
    seems to return version info etc, so i think it is installed correctly. the logs say something about the codec not being supported but in the jellyfin settings i have tried with all codecs enabled or disabled and getting the fatal player error either way.
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    Messages In This Thread
    Playback failed due to a fatal player error. (transcoding) - by Jorduino - 2024-08-14, 07:24 PM
    RE: Playback failed due to a fatal player error. (transcoding) - by TheDreadPirate - 2024-08-14, 11:05 PM

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