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    Jellyfin Forum Support Troubleshooting SOLVED: Unable to connect via IP address. Only connects via loopback.

     
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    SOLVED: Unable to connect via IP address. Only connects via loopback.

    Unable to connect via IP address. Only connects via loopback.
    jayjay
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    Junior Member

    Posts: 3
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    Joined: 2023 Aug
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    Country:New Zealand
    #1
    2023-08-28, 09:07 PM
    Hi, I have an HP Thin Client T530 running Ubuntu 22.04.3 LTS.

    Installed and running Jellyfin. Device IP address & port 192.168.1.33:9222.

    Connected via the IP address locally and configured Jellyfin. Connected via Jellyfin app and Swiftfin app. Confirmed able to connect via tailscale using tailscale IP address and same port.

    Unfortunately I can now only connect via the loopback address locally on Ubuntu - 127.0.0.1:9222. I can no longer connect via the IP address 192.168.1.33:9222 from Ubuntu or any other device, locally or via tailscale with the 100.x.

    Jellyfin web

    Local HTTP port number:
    9222

    Bind to local network address:
    127.0.0.1/8, 10.0.0.0/8, 172.16.0.0/12, 192.168.0.0/16, 100.0.0.0/8, 192.168.1.33/24

    I added the last entry just now but still no luck.
    rebooted Ubuntu, no luck.
    stopped and started Jellyfin service, no luck.

    sudo ufw status
    Status: inactive

    sudo systemctl status jellyfin
    jellyfin.service - Jellyfin Media Server
    Loaded: loaded (/lib/systemd/system/jellyfin.service; enabled; vendor preset: enabled)
    Drop-In: /etc/systemd/system/jellyfin.service.d
    └─jellyfin.service.conf
    Active: active (running) since Sun 2023-08-27 23:33:28 NZST; 1 day 8h ago
    Main PID: 1071 (jellyfin)
    Tasks: 21 (limit: 8162)
    Memory: 635.6M
    CPU: 4min 51.907s
    CGroup: /system.slice/jellyfin.service
    └─1071 /usr/bin/jellyfin --webdir=/usr/share/jellyfin/web --restartpath=/usr/lib/jellyfin/restart.sh --ffmpeg=/usr/lib/jellyfin-ffmpe>
    Aug 29 08:01:10 MediaServer jellyfin[1071]: [08:01:10] [INF] Using LAN addresses: [10.0.0.0/8,172.16.0.0/12,192.168.0.0/16]
    Aug 29 08:02:35 MediaServer jellyfin[1071]: [08:02:35] [INF] Defined LAN addresses : [10.0.0.0/8,172.16.0.0/12,192.168.0.0/16]
    Aug 29 08:02:35 MediaServer jellyfin[1071]: [08:02:35] [INF] Defined LAN exclusions : []
    Aug 29 08:02:35 MediaServer jellyfin[1071]: [08:02:35] [INF] Using LAN addresses: [10.0.0.0/8,172.16.0.0/12,192.168.0.0/16]
    Aug 29 08:04:17 MediaServer jellyfin[1071]: [08:04:17] [INF] Defined LAN addresses : [10.0.0.0/8,172.16.0.0/12,192.168.0.0/16]
    Aug 29 08:04:17 MediaServer jellyfin[1071]: [08:04:17] [INF] Defined LAN exclusions : []
    Aug 29 08:04:17 MediaServer jellyfin[1071]: [08:04:17] [INF] Using LAN addresses: [10.0.0.0/8,172.16.0.0/12,192.168.0.0/16]
    Aug 29 08:06:56 MediaServer jellyfin[1071]: [08:06:56] [INF] Defined LAN addresses : [10.0.0.0/8,172.16.0.0/12,192.168.0.0/16]
    Aug 29 08:06:56 MediaServer jellyfin[1071]: [08:06:56] [INF] Defined LAN exclusions : []
    Aug 29 08:06:56 MediaServer jellyfin[1071]: [08:06:56] [INF] Using LAN addresses: [10.0.0.0/8,172.16.0.0/12,192.168.0.0/16]

    sudo ss -tulwn | grep LISTEN
    tcp  LISTEN 0      4096                              127.0.0.53%lo:53        0.0.0.0:*         
    tcp  LISTEN 0      4096                            100.107.252.135:50657      0.0.0.0:*         
    tcp  LISTEN 0      10                                      0.0.0.0:36614      0.0.0.0:*         
    tcp  LISTEN 0      128                                    127.0.0.1:631        0.0.0.0:*         
    tcp  LISTEN 0      10                                      0.0.0.0:7070      0.0.0.0:*         
    tcp  LISTEN 0      512                                    127.0.0.1:9222      0.0.0.0:*         
    tcp  LISTEN 0      128                                        [::1]:631          [::]:*         
    tcp  LISTEN 0      4096  [xxxxxxxxxxxxxxxxxxxxxxxxxx]:50657        [::]:*

    ip a
    1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
    link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
    inet 127.0.0.1/8 scope host lo
    valid_lft forever preferred_lft forever
    inet6 ::1/128 scope host
    valid_lft forever preferred_lft forever
    2: enp1s0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc fq_codel state UP group default qlen 1000
    link/ether xxxxxxxx brd xxxxxxxx
    inet 192.168.1.33/24 brd 192.168.1.255 scope global dynamic noprefixroute enp1s0
    valid_lft 48814sec preferred_lft 48814sec

    Ubuntu Firefox
    Unable to connect
    Firefox can’t establish a connection to the server at 192.168.1.33:9222.

    If I connect using a different computer on the LAN, I get the following error.
    This site can’t be reached192.168.1.33 refused to connect.
    Try:
    Checking the connection
    Checking the proxy and the firewall
    ERR_CONNECTION_REFUSED

    I'm unsure where I can find the logs for this. Can anyone advise where the logs can be located.

    Any suggestions on what I can do to access Jellyfin again via the IP address and why it has stopped responding to it.
    Go to solution
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    Messages In This Thread
    Unable to connect via IP address. Only connects via loopback. - by jayjay - 2023-08-28, 09:07 PM
    RE: Unable to connect via IP address. Only connects via loopback. - by TheDreadPirate - 2023-08-28, 09:17 PM
    RE: Unable to connect via IP address. Only connects via loopback. - by jayjay - 2023-08-28, 10:17 PM
    RE: Unable to connect via IP address. Only connects via loopback. - by jayjay - 2023-08-29, 03:43 AM
    RE: Unable to connect via IP address. Only connects via loopback. - by TheDreadPirate - 2023-08-29, 12:15 AM

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