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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Media Scanning & Identification SOLVED: Media identification

     
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    SOLVED: Media identification

    Media not being recognised
    hellcat5011
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    Joined: 2024 Sep
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    Country:India
    #1
    2024-09-01, 07:48 PM (This post was last modified: 2024-09-01, 07:52 PM by hellcat5011.)
    Hi all,

    I am very new to this and I have just setup my first media server and I installed Jelly Fin, new to Linux as a whole. I am having a few issues with media recognition within the libraries I have setup and I have tried troubleshooting this to the best of my abilities using this forum and the docs I found on the website, but the issues still persist and frustratingly, the errors aren't consistent and it's just throwing me for a loop.

    Here's what I'm facing:

    1) When I sync the libraries, the media is not being recognised. I can only find one show appearing on the tab but I've got 5 shows that are missing from the list.

    2) The show that appears on the tab is not always consistent. For ex: when I click on the library I can see the show 'Bleach' appearing, but on the home page and under recently added I can see 'Naruto' which is completely missing from the library when I go in there. However, when I login on Swiftfin, I can see a completely different show in the library. (I know this may be a little hard to follow, it was for me at least. I have attached screenshots to clarify what I'm on about)

    3) When I click on the show it does not give me any details for the show and it shows an empty screen with just the title and all episodes missing. But, when I move to the episodes tab within the library I can find some of the episodes showing there.

    4) When I try to play an episode from the 'Episodes' tab, the video plays for the first time and in doing so once I back out of that page, it reveals the next episode from the show and I can then play that, but if I try going back to the episode that was already played then I get a playback error. Also, each time I play an episode, I only get the next episode to show within the list, nothing more, nothing less. (I've also attached screenshots for this)
    At one point I could see all the episodes under the 'Episodes' tab, even though I couldn't play them because of the playback error. This has since gone as well after I tried reinstalling the app.

    5) Unable to login to the opensubtitles plugin (it just keeps loading forever)

    What I've tried so far:

    1) Uninstall and reinstall the app (Turning it off and on again  Upside-down-face )
    2) Changing the folder and file names to comply with the docs provided on the site and the forum, ex: S01E01.
    3) Refreshing and even replacing metadata entirely (I read this helped a few people on the forum)
    4) Trying to manually identify the show using the IMDB database.
    5) Banging my head against a wall.

    The annoying part is that these folders and files are being recognised perfectly on both Plex and Emby, but I would much rather use Jelly Fin and hence haven't given up trying.

    If I'm missing something or doing something wrong please let me know, I would really love to get this up and running.

                                       

    These are the screenshots for the episodes page. This is where I get fed one episode each time I play an episode. The last attachment is after I played the 3rd episode and backed out and then went back into the episodes tab again. 

               
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    Messages In This Thread
    Media identification - by hellcat5011 - 2024-09-01, 07:48 PM
    RE: Media identification - by hellcat5011 - 2024-09-01, 07:59 PM
    RE: Media identification - by TheDreadPirate - 2024-09-01, 08:58 PM
    RE: Media identification - by hellcat5011 - 2024-09-02, 02:37 PM
    RE: Media identification - by hellcat5011 - 2024-09-02, 03:46 PM
    RE: Media identification - by TheDreadPirate - 2024-09-02, 03:46 PM
    RE: Media identification - by hellcat5011 - 2024-09-02, 06:11 PM
    RE: Media identification - by hellcat5011 - 2024-09-02, 06:23 PM
    RE: Media identification - by TheDreadPirate - 2024-09-02, 09:50 PM
    RE: Media identification - by hellcat5011 - 2024-09-03, 07:47 AM

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