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    Jellyfin Forum Support Troubleshooting Networking & Access SOLVED: Cannot Access Web UI and App

     
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    SOLVED: Cannot Access Web UI and App

    G_O_B_L_N
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    Junior Member

    Posts: 24
    Threads: 3
    Joined: 2024 Sep
    Reputation: 0
    Country:United Kingdom
    #1
    2024-10-13, 01:04 PM
    Hi All,

    Fairly new to JF so if i do leave anything out, let me know. After enabling Autologin on my Ubuntu server and then disabling as i was having issues within the terminal, i now cannot access jellyfin through either the browser or through the App on IPhone. I am able to access through swiftfin, jellyflix, and jellyfin for Android TV for viewing but cannot access the dashboard. i have looked through the logs and possibly think this is due to loss of connection to the web socket (snippit below)

    Code:
    [2024-10-13 12:31:29.893 +00:00] [INF] Lost 1 WebSockets.
    [2024-10-13 12:33:17.665 +00:00] [WRN] WS "192.168.1.225" error receiving data: "The remote party closed the WebSocket connection without completing the close handshake."
    [2024-10-13 12:33:17.796 +00:00] [INF] WS "192.168.1.225" closed

    i can send the full logs for reference if needed. would anyone be able to help me with this issue? i am also running the server using ubuntu server 24.04
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    Messages In This Thread
    Cannot Access Web UI and App - by G_O_B_L_N - 2024-10-13, 01:04 PM
    RE: Cannot Access Web UI and App - by TheDreadPirate - 2024-10-13, 04:17 PM
    RE: Cannot Access Web UI and App - by G_O_B_L_N - 2024-10-13, 04:40 PM
    RE: Cannot Access Web UI and App - by TheDreadPirate - 2024-10-13, 05:36 PM
    RE: Cannot Access Web UI and App - by G_O_B_L_N - 2024-10-13, 05:53 PM
    RE: Cannot Access Web UI and App - by TheDreadPirate - 2024-10-13, 06:39 PM
    RE: Cannot Access Web UI and App - by G_O_B_L_N - 2024-10-14, 01:50 PM
    RE: Cannot Access Web UI and App - by TheDreadPirate - 2024-10-14, 02:57 PM
    RE: Cannot Access Web UI and App - by G_O_B_L_N - 2024-10-14, 04:02 PM
    RE: Cannot Access Web UI and App - by TheDreadPirate - 2024-10-14, 04:43 PM
    RE: Cannot Access Web UI and App - by G_O_B_L_N - 2024-10-14, 04:52 PM
    RE: Cannot Access Web UI and App - by TheDreadPirate - 2024-10-14, 05:14 PM
    RE: Cannot Access Web UI and App - by G_O_B_L_N - 2024-10-14, 05:17 PM
    RE: Cannot Access Web UI and App - by TheDreadPirate - 2024-10-14, 05:20 PM
    RE: Cannot Access Web UI and App - by G_O_B_L_N - 2024-10-14, 05:25 PM
    RE: Cannot Access Web UI and App - by TheDreadPirate - 2024-10-14, 05:30 PM
    RE: Cannot Access Web UI and App - by G_O_B_L_N - 2024-10-14, 05:40 PM
    RE: Cannot Access Web UI and App - by TheDreadPirate - 2024-10-14, 05:43 PM
    RE: Cannot Access Web UI and App - by G_O_B_L_N - 2024-10-14, 05:54 PM
    RE: Cannot Access Web UI and App - by TheDreadPirate - 2024-10-14, 05:57 PM
    RE: Cannot Access Web UI and App - by G_O_B_L_N - 2024-10-14, 06:19 PM
    RE: Cannot Access Web UI and App - by TheDreadPirate - 2024-10-14, 06:32 PM
    RE: Cannot Access Web UI and App - by G_O_B_L_N - 2024-10-14, 06:35 PM
    RE: Cannot Access Web UI and App - by TheDreadPirate - 2024-10-14, 06:49 PM
    RE: Cannot Access Web UI and App - by G_O_B_L_N - 2024-10-14, 06:58 PM
    RE: Cannot Access Web UI and App - by TheDreadPirate - 2024-10-14, 07:15 PM
    RE: Cannot Access Web UI and App - by G_O_B_L_N - 2024-10-14, 07:20 PM
    RE: Cannot Access Web UI and App - by TheDreadPirate - 2024-10-14, 07:45 PM
    RE: Cannot Access Web UI and App - by G_O_B_L_N - 2024-10-17, 07:56 PM
    RE: Cannot Access Web UI and App - by TheDreadPirate - 2024-10-17, 08:45 PM
    RE: Cannot Access Web UI and App - by G_O_B_L_N - 2024-10-17, 08:57 PM

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