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    Jellyfin Forum Support Troubleshooting Networking & Access Media Player Issue

     
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    Media Player Issue

    Can only connect to the server in browser, media player does not connect
    bandguymichael
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    Junior Member

    Posts: 6
    Threads: 1
    Joined: 2024 Oct
    Reputation: 0
    Country:United States
    #1
    2024-10-17, 02:55 AM
    I'm having an issue where I can connect to my server through the browser, but in the media player, I get the error "We're unable to connect to the selected server right now.  Please ensure it is running and try again."

    The thing is, the server is running -- I can go connect to it through the iOS app or in Firefox without an issue.  I tried connecting through Kodi and had the same issue too.

    Jellyfin media player is whitelisted in Defender Firewall, along with the IP for my domain being whitelisted.  Additionally, I've reinstalled media player, including deleting all folders in Appdata.

    Both the server and media player are the latest version (10.9.11 and 1.11.1 respectively).  The computer I'm trying to connect with is running Windows 10 22H2.

    What might be causing this issue?  I've attached the media player logs below.  I suspect line 2024-10-16 22:45:22.202 may be an indication, but I'm unsure how to deal with it.

    Thanks!


    Attached Files
    .txt   Logs.txt (Size: 37.83 KB / Downloads: 64)
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    Messages In This Thread
    Media Player Issue - by bandguymichael - 2024-10-17, 02:55 AM
    RE: Media Player Issue - by TheDreadPirate - 2024-10-17, 02:59 AM
    RE: Media Player Issue - by bandguymichael - 2024-10-17, 03:39 PM
    RE: Media Player Issue - by TheDreadPirate - 2024-10-17, 03:51 PM
    RE: Media Player Issue - by bandguymichael - 2024-10-17, 04:23 PM
    RE: Media Player Issue - by TheDreadPirate - 2024-10-17, 04:51 PM
    RE: Media Player Issue - by bandguymichael - 2024-10-17, 05:12 PM
    RE: Media Player Issue - by TheDreadPirate - 2024-10-17, 05:41 PM
    RE: Media Player Issue - by bandguymichael - 2024-10-17, 10:58 PM
    RE: Media Player Issue - by bandguymichael - 2024-10-17, 11:35 PM
    RE: Media Player Issue - by TheDreadPirate - 2024-10-18, 01:23 AM

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