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    Jellyfin Forum Support Troubleshooting 4k Playback Crash

     
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    4k Playback Crash

    Transcoding issues?
    TheDreadPirate
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    #2
    2024-12-12, 01:47 PM
    Your video is Dolby Vision profile 7.6. Streaming/smart TV devices don't support this profile. BUT exoplayer, the playback engine built into Android, is supposed to fallback to profile 8.1 or HDR10. It is a known bug with Google that exoplayer doesn't actually fallback to these compatible HDR profiles.

    Your options are to force transcoding or to remove the Dolby Vision metadata, leaving the base HDR10 layer.

    https://forum.jellyfin.org/t-converting-...n-to-hdr10
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    Messages In This Thread
    4k Playback Crash - by nonprofitparrot - 2024-12-12, 05:34 AM
    RE: 4k Playback Crash - by TheDreadPirate - 2024-12-12, 01:47 PM
    RE: 4k Playback Crash - by nonprofitparrot - 2024-12-14, 05:36 PM

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