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    Jellyfin Forum Support Troubleshooting Amazon Firestick 4k Gen 2 Only playing sound No picture or video

     
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    Amazon Firestick 4k Gen 2 Only playing sound No picture or video

    Some 4k videos are not playing properly on Amazon Firestick 4k Gen 1. Specifically files with Dolby Atmos. It plays sound but no Video even the media player controls are not showing.
    TheDreadPirate
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    #3
    2024-12-17, 03:23 PM
    To add to what theguymadmax said, you also did not enable a couple of important settings.

    You did not enable hardware accelerated encoding. Check "enable hardware encoding" and "allow encoding in HEVC format".

    Neither of these is contributing to your problem, though.
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    Messages In This Thread
    Amazon Firestick 4k Gen 2 Only playing sound No picture or video - by majek718 - 2024-12-17, 01:36 PM
    RE: Amazon Firestick 4k Gen 2 Only playing sound No picture or video - by theguymadmax - 2024-12-17, 03:20 PM
    RE: Amazon Firestick 4k Gen 2 Only playing sound No picture or video - by TheDreadPirate - 2024-12-17, 03:23 PM
    RE: Amazon Firestick 4k Gen 2 Only playing sound No picture or video - by majek718 - 2024-12-17, 04:20 PM
    RE: Amazon Firestick 4k Gen 2 Only playing sound No picture or video - by theguymadmax - 2024-12-17, 05:18 PM

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