Yeah, that sounds like -- at least part of -- the issue. You can try changing the library folders (Dashboard > Libraries) to the lower-case versions and rescanning, though it may cause a full rescan and metadata pull. If you don't really care about case, change it back and rescan.
Jellyfin 10.10.7 LSIO Docker | Ubuntu 24.04 LTS | i7-13700K | Arc A380 6 GB | 64 GB RAM | 79 TB Storage