Is the only way to connect remotely via Roku is Reverse Proxy?

[fontmasterflex]

Caddy is the easiest and safer way share your jellyfin server.  You'd need to get a domain from whatever provider you want.  DuckDNS provides free addresses, in addition to having a client that ensures your domain is updated if your public IP changes.

Caddy also automates getting certificates to allow use of https for remote connections.  Which requires port forwarding port 443.

Then you create a jellyfin account for your parents and have them use your DuckDNS address to connect.

Jellyfin does support MKVs.  If you can't add it to Jellyfin, double check that Jellyfin has permissions to read it.

Thanks for your help! The MKVs ended up working on their own... idk what the deal was there. 

I did also get everything to work getting my mom connected remotely through the Roku. I'm currently waiting to hear from her if she can STILL access though because I've tried accessing from a computer at work to try and show off a little (DOH!) and I can't get the jellyfin player to connect to my server. Just gives me the "can't connect, make sure it's on", which I have. 

Any ideas? I'm not at home so can't tinker from here, but just seeing if I maybe am overlooking something. 

Thanks for the help broseph!

*EDIT, My mom can not find the server now. I know the computer is on. wondering if the portforwarding closed somehow? strange...