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    Jellyfin Forum Support Troubleshooting SOLVED: One movie don't work on a specific client

     
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    SOLVED: One movie don't work on a specific client

    Kiyann
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    Posts: 8
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    Joined: 2025 Jan
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    Country:France
    #10
    2025-01-08, 06:11 PM (This post was last modified: 2025-01-08, 06:12 PM by Kiyann.)
    (2025-01-08, 04:48 PM)TheDreadPirate Wrote: Try putting the movie in its own folder.  While having all your movies unsorted is technically supported, NOT having them in their own folders has caused weird, unexplainable issues for other users.

    Tried putting it on its own folder, even on a different hard drive, no change

    (2025-01-08, 04:50 PM)theguymadmax Wrote: "HDR format: Dolby Vision, Version 1.0, Profile 7.6, dvhe.07.06, BL+EL+RPU, no metadata compression, Blu-ray compatible / SMPTE ST 2086, Version HDR10, HDR10 compatible"

    I've seen Dolby Vision Profile 7.6 causing issues for some Android TV users, depending on the device. Do you have any other media with the DV 7.6 profile to test?

    Sonic 2 have the same DV profile but it works on the TV
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    Messages In This Thread
    One movie don't work on a specific client - by Kiyann - 2025-01-07, 07:29 AM
    RE: One movie don't work on a specific client - by theguymadmax - 2025-01-07, 04:15 PM
    RE: One movie don't work on a specific client - by Kiyann - 2025-01-07, 05:52 PM
    RE: One movie don't work on a specific client - by theguymadmax - 2025-01-07, 06:12 PM
    RE: One movie don't work on a specific client - by Kiyann - 2025-01-07, 07:07 PM
    RE: One movie don't work on a specific client - by TheDreadPirate - 2025-01-07, 10:55 PM
    RE: One movie don't work on a specific client - by Kiyann - 2025-01-08, 04:38 PM
    RE: One movie don't work on a specific client - by TheDreadPirate - 2025-01-08, 04:48 PM
    RE: One movie don't work on a specific client - by Kiyann - 2025-01-08, 06:11 PM
    RE: One movie don't work on a specific client - by theguymadmax - 2025-01-08, 04:50 PM
    RE: One movie don't work on a specific client - by TheDreadPirate - 2025-01-08, 06:21 PM
    RE: One movie don't work on a specific client - by maxpayne - 2025-01-08, 06:59 PM
    RE: One movie don't work on a specific client - by Kiyann - 2025-01-08, 09:30 PM

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