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    Jellyfin Forum Support Troubleshooting Disappearing Media when Parental Controls Activated

     
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    Disappearing Media when Parental Controls Activated

    Media is properly displayed, but disappears when selected
    Efficient_Good_5784
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    #3
    2025-01-26, 07:34 PM (This post was last modified: 2025-01-26, 07:49 PM by Efficient_Good_5784. Edited 1 time in total.)
    When it comes to using the allowed tag feature in parental controls, you need to make sure that all parent items also share/contain the same allowed tag as the episode or movie you added the allowed tag to.
    Despite the allowed items appearing in a library view, Jellyfin will not be able to load any item(s) in the path that doesn't share the allowed tag.

    Blocked tags also work the same way. However, because they block items, you don't have to worry about this issue since the blocking behavior works in the opposite direction.
    You give an item a blocked tag and you expect all items underneath it to be blocked. There's no having to worry about the parent items containing the blocked tag too.

    So your most likely fix for the issue is to go and add the "*family" tag to all show, season, & movie views that lead up to the allowed content.

    There is a PR that's waiting to be merged that changes this behavior.
    You can see that here: https://github.com/jellyfin/jellyfin/pull/12721

    If you just want to wait for the PR to be added in a future release of Jellyfin, that's up to you.
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    Messages In This Thread
    Disappearing Media when Parental Controls Activated - by slowswimmer1224 - 2025-01-26, 03:13 PM
    RE: Disappearing Media when Parental Controls Activated - by TheDreadPirate - 2025-01-26, 05:43 PM
    RE: Disappearing Media when Parental Controls Activated - by Efficient_Good_5784 - 2025-01-26, 07:34 PM
    RE: Disappearing Media when Parental Controls Activated - by slowswimmer1224 - 2025-01-26, 07:55 PM
    RE: Disappearing Media when Parental Controls Activated - by Efficient_Good_5784 - 2025-01-26, 08:03 PM

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