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    Jellyfin Forum Support Troubleshooting Fatal error with playback when hardware accelleration is enabled.

     
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    Fatal error with playback when hardware accelleration is enabled.

    rob bindels
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    Posts: 9
    Threads: 2
    Joined: 2025 Feb
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    #1
    2025-02-23, 04:51 PM
    This is the situation:
    Data is on a Qnap nas.
    Jellyfin is installed on a N150 device, with Windows 11.
    Jellyfin version is 10.10.6.

    As the CPU is at 100% for playback, I thought to activate Transcoding.
    I did select QSV. And then under Hardwarecoding I selected all, I could. And that works.
    It even seems, that the GPU is now being used a bit (10/25%)  and the CPU is still at 100%.
    But it works.

    As soon as I select under Options for hardwaredecoding: Hardwarecoding switch on, I get a fatal error.

    This is for instance the Media info from one of the movies I tried:

    SOUND
    Titel: Surround 5.1 - Engels - Dolby Digital - Default
    Taal: eng
    Codec: AC3
    AVC: No
    Opmaak: 5.1
    Kanalen: 6 ch
    Bitsnelheid: 448 kbps
    Bemonsteringsfrequentie: 48000 Hz
    Standaard: Yes
    Gedwongen: No
    Extern: No

    Undertitleling
    Titel: Dut - Default - DVDSUB
    Taal: dut
    Codec: DVDSUB
    AVC: No
    Resolutie: 720x576
    Standaard: Yes
    Gedwongen: No
    Extern: No

    VIEW
    Titel: 576i MPEG2VIDEO SDR
    Codec: MPEG2VIDEO
    AVC: No
    Profiel: Main
    Niveau: 8
    Resolutie: 720x576
    Beeldverhouding: 16:9
    Anamorf: No
    Geïnterlinieerd: Yes
    Verversingssnelheid: 25
    Bitsnelheid: 5559 kbps
    Bitdiepte: 8 bit
    Beeldbereik: SDR
    Bereiktype beeld: SDR
    Pixelformaat: yuv420p
    Ref-frames: 1

    Thanks ahead for any help. 
    As I am the only viewer of the system, Hardware accelleration is maybe not a needing thing, but if I read that others have 10 streams 1080, or 2 streams 4k, I wonder how to do that, if I am instantly on 100% cpu.

    RobBee
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    Messages In This Thread
    Fatal error with playback when hardware accelleration is enabled. - by rob bindels - 2025-02-23, 04:51 PM
    RE: Fatal error with playback when hardware accelleration is enabled. - by Efficient_Good_5784 - 2025-02-23, 04:56 PM
    RE: Fatal error with playback when hardware accelleration is enabled. - by rob bindels - 2025-02-23, 04:59 PM
    RE: Fatal error with playback when hardware accelleration is enabled. - by Efficient_Good_5784 - 2025-02-23, 08:35 PM
    RE: Fatal error with playback when hardware accelleration is enabled. - by rob bindels - 2025-02-23, 09:37 PM
    RE: Fatal error with playback when hardware accelleration is enabled. - by Efficient_Good_5784 - 2025-02-23, 10:21 PM
    RE: Fatal error with playback when hardware accelleration is enabled. - by rob bindels - 2025-02-24, 03:46 PM
    RE: Fatal error with playback when hardware accelleration is enabled. - by Efficient_Good_5784 - 2025-02-24, 07:16 PM
    RE: Fatal error with playback when hardware accelleration is enabled. - by rob bindels - 2025-02-25, 01:30 AM

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