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    Jellyfin Forum Support Troubleshooting SOLVED: Weird pixelation and stuttering issues when playing on Samsung TV app

     
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    SOLVED: Weird pixelation and stuttering issues when playing on Samsung TV app

    TheDreadPirate
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    #9
    2025-04-02, 07:42 PM (This post was last modified: 2025-04-02, 07:44 PM by TheDreadPirate. Edited 2 times in total.)
    DirectStream = audio transcode only

    In that instance there would be no subtitle burn in, if subtitles were enabled.

    I don't see anything in the log regarding why subtitles Naked Gun didn't work and why subtitles worked in Men in Black. Direct playing a file results in very little logging.

    But the fact that SRT subs weren't garbled up is a good sign. Or, at the very least, that the more likely culprit are the SRT subs in your videos and not a client bug or something.

    One thing I did notice is that Jellyfin did not need to extract the subtitles from Men in Black, but were extracted from Severance. Not sure if that is because they were already extracted from having been watched before or if the Tizen client did not need the subtitles to be sent as a separate stream (the reason they would be extracted).

    Can you do the following.

    1) Install the "Subtitle Extract" plugin. It is in the official repo so it should be in the "Catalog" as an available plugin.
    2) Restart Jellyfin
    3) Go to Severance, click on the "..." context menu and "Refresh metadata". Select "replace all metadata" from the drop down.
    4) Once that finishes, go to Dashboard > Scheduled Tasks. In the "Library" section, there is a task called "Subtitle Extract". Run it.
    5) Once that finishes, try playing Severance S01E03 again.

    If they are STILL garbled, can you try configuring Jellyfin to burn in all subtitles? Settings > Subtitles > set "Burnin subtitles" to "All".
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    Messages In This Thread
    Weird pixelation and stuttering issues when playing on Samsung TV app - by chrissous - 2025-04-02, 01:51 AM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by TheDreadPirate - 2025-04-02, 02:34 PM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by chrissous - 2025-04-02, 04:17 PM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by TheDreadPirate - 2025-04-02, 05:37 PM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by chrissous - 2025-04-02, 05:53 PM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by TheDreadPirate - 2025-04-02, 06:11 PM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by chrissous - 2025-04-02, 07:09 PM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by chrissous - 2025-04-02, 07:26 PM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by TheDreadPirate - 2025-04-02, 07:42 PM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by chrissous - 2025-04-02, 07:59 PM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by TheDreadPirate - 2025-04-02, 08:33 PM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by chrissous - 2025-04-03, 12:05 AM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by TheDreadPirate - 2025-04-03, 03:36 PM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by chrissous - 2025-04-03, 07:30 PM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by chrissous - 2025-04-04, 12:51 AM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by TheDreadPirate - 2025-04-04, 01:50 PM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by chrissous - 2025-04-04, 04:18 PM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by TheDreadPirate - 2025-04-04, 05:25 PM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by chrissous - 2025-04-04, 05:36 PM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by TheDreadPirate - 2025-04-05, 12:40 AM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by chrissous - 2025-04-05, 04:09 PM

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