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    Jellyfin Forum Support Troubleshooting SOLVED: Weird pixelation and stuttering issues when playing on Samsung TV app

     
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    SOLVED: Weird pixelation and stuttering issues when playing on Samsung TV app

    chrissous
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    #10
    2025-04-02, 07:59 PM (This post was last modified: 2025-04-02, 08:08 PM by chrissous. Edited 1 time in total.)
    (2025-04-02, 07:42 PM)TheDreadPirate Wrote: One thing I did notice is that Jellyfin did not need to extract the subtitles from Men in Black, but were extracted from Severance.  Not sure if that is because they were already extracted from having been watched before or if the Tizen client did not need the subtitles to be sent as a separate stream (the reason they would be extracted).

    You would be correct in that assumption

    (2025-04-02, 07:42 PM)TheDreadPirate Wrote: Can you do the following.

    1) Install the "Subtitle Extract" plugin.  It is in the official repo so it should be in the "Catalog" as an available plugin.
    2) Restart Jellyfin
    3) Go to Severance, click on the "..." context menu and "Refresh metadata".  Select "replace all metadata" from the drop down.
    4) Once that finishes, go to Dashboard > Scheduled Tasks.  In the "Library" section, there is a task called "Subtitle Extract".  Run it.
    5) Once that finishes, try playing Severance S01E03 again.

    If they are STILL garbled, can you try configuring Jellyfin to burn in all subtitles?  Settings > Subtitles > set "Burnin subtitles" to "All".

    Did exactly all that on the servers web client and it still had the issue. I even turned subtitles off and it *still* had the same issue


    Here is the latest log

    Woah disregard that, I was being an impatient dummy and jumped the gun. I didnt see the last line about the burning in all subtitles until after I hit post. Yes, changing that dropdown menu on "Burn Subtitles" to "All" and checked "Always burn in subtitle when transcoding" and it works now! Thank you so much!
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    Messages In This Thread
    Weird pixelation and stuttering issues when playing on Samsung TV app - by chrissous - 2025-04-02, 01:51 AM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by TheDreadPirate - 2025-04-02, 02:34 PM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by chrissous - 2025-04-02, 04:17 PM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by TheDreadPirate - 2025-04-02, 05:37 PM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by chrissous - 2025-04-02, 05:53 PM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by TheDreadPirate - 2025-04-02, 06:11 PM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by chrissous - 2025-04-02, 07:09 PM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by chrissous - 2025-04-02, 07:26 PM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by TheDreadPirate - 2025-04-02, 07:42 PM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by chrissous - 2025-04-02, 07:59 PM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by TheDreadPirate - 2025-04-02, 08:33 PM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by chrissous - 2025-04-03, 12:05 AM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by TheDreadPirate - 2025-04-03, 03:36 PM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by chrissous - 2025-04-03, 07:30 PM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by chrissous - 2025-04-04, 12:51 AM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by TheDreadPirate - 2025-04-04, 01:50 PM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by chrissous - 2025-04-04, 04:18 PM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by TheDreadPirate - 2025-04-04, 05:25 PM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by chrissous - 2025-04-04, 05:36 PM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by TheDreadPirate - 2025-04-05, 12:40 AM
    RE: Weird pixelation and stuttering issues when playing on Samsung TV app - by chrissous - 2025-04-05, 04:09 PM

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