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    Jellyfin Forum Support Troubleshooting Media Scanning & Identification SOLVED: Files (sort of) missing, and metadata not being fetched

     
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    SOLVED: Files (sort of) missing, and metadata not being fetched

    FragileRosy
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    Posts: 9
    Threads: 1
    Joined: 2025 Apr
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    #1
    2025-04-03, 09:13 PM
    Recently (< 1 week ago), when new shows were added to my Jellyfin server, the show would not appear on the "recently added" widget, but instead, just a blank "Episode S{season}E{episode}" title. When searching for the show itself, I just find an empty page, with no episodes listed:
       
    Despite this, searching for "S{season}E{episode}", you can find and play each of the individual episodes, but as with the series itself, no metadata is shown. Looking at the metadata explorer however, the series itself shows up, but there are no episode files listed under it, despite them being discoverable by the search, as mentioned before, as well the episodes being accessible in the filesystem (the jellyfin user is a member of the multimedia group):
    Code:
    $ ls Season\ 01
    .rw-r-Sr-- 200M <user> multimedia  1 Apr 12:00 'Episode S01E01.mkv'
    .rw-r-Sr-- 200M <user> multimedia  1 Apr 12:00 'Episode S01E02.mkv'
    .rw-r-Sr-- 200M <user> multimedia  1 Apr 12:00 'Episode S01E03.mkv'
    .rw-r-Sr-- 200M <user> multimedia  1 Apr 12:00 'Episode S01E04.mkv'
    .rw-r-Sr-- 200M <user> multimedia  1 Apr 12:00 'Episode S01E05.mkv'
    .rw-r-Sr-- 200M <user> multimedia  1 Apr 12:00 'Episode S01E06.mkv'
    When attempting a refresh, no related errors appear in the logs, so I'm really not sure what the problem is. The TVDB plugin has the cache time has been set to 1 hour, so I don't think that's the issue.
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    Messages In This Thread
    Files (sort of) missing, and metadata not being fetched - by FragileRosy - 2025-04-03, 09:13 PM
    RE: Files (sort of) missing, and metadata not being fetched - by TheDreadPirate - 2025-04-03, 09:22 PM
    RE: Files (sort of) missing, and metadata not being fetched - by FragileRosy - 2025-04-03, 10:17 PM
    RE: Files (sort of) missing, and metadata not being fetched - by TheDreadPirate - 2025-04-04, 12:45 PM
    RE: Files (sort of) missing, and metadata not being fetched - by FragileRosy - 2025-04-05, 05:22 PM
    RE: Files (sort of) missing, and metadata not being fetched - by TheDreadPirate - 2025-04-05, 06:23 PM
    RE: Files (sort of) missing, and metadata not being fetched - by FragileRosy - 2025-04-05, 07:22 PM
    RE: Files (sort of) missing, and metadata not being fetched - by TheDreadPirate - 2025-04-05, 07:26 PM
    RE: Files (sort of) missing, and metadata not being fetched - by FragileRosy - 2025-04-05, 07:55 PM
    RE: Files (sort of) missing, and metadata not being fetched - by TheDreadPirate - 2025-04-05, 08:54 PM
    RE: Files (sort of) missing, and metadata not being fetched - by FragileRosy - 2025-04-05, 08:58 PM
    RE: Files (sort of) missing, and metadata not being fetched - by TheDreadPirate - 2025-04-05, 09:06 PM
    RE: Files (sort of) missing, and metadata not being fetched - by FragileRosy - 2025-04-05, 09:43 PM
    RE: Files (sort of) missing, and metadata not being fetched - by FragileRosy - 2025-04-06, 12:09 PM
    RE: Files (sort of) missing, and metadata not being fetched - by TheDreadPirate - 2025-04-06, 02:52 PM
    RE: Files (sort of) missing, and metadata not being fetched - by FragileRosy - 2025-04-06, 06:04 PM

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