Roku App Error Retrieving Data

[brittonal]

I'm running into this error while using the Roku Jellyfin application.


Error During Playback

There was an error retrieving the data for this item from the server.


I am playing a test file thats 4K HEVC 10bit 150M.  This plays fine via the web browsers and via the windows Jellyfin application.  I do zero transcoding and prefer direct play.  This file also plays just fine on the Roku Plex application.  I'm running the latest tag of Jellyfin.

Media playback per user is Allow media playback only.  I can see the foldres, artwork, etc, but the file will not play as I get the message described above.

Help would be appreciated as I'd love to get off Plex.