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    Jellyfin Forum Support Troubleshooting Unexpected runtime error

     
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    Unexpected runtime error

    dinamitebla
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    #3
    2025-05-10, 09:08 AM
    (2025-05-07, 07:32 PM)MrShnoodles Wrote: Is the video file for this movie something different than the rest of the files in your media library? Maybe Android has a hard time with the file type it's using!
    The movie with playback issues is in 4K HEVC Dolby Vision Profile 8.1 (HDR10), while the movies that show a black screen are in 4K HEVC Dolby Vision Profile 7.6 (HDR10). I’ll try to find other movies in the same format to see if they have the same issue. In the meantime, a temporary fix that allows me to use the native player is to lower the playback bitrate, which forces the server to transcode and makes everything work perfectly.
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    Messages In This Thread
    Unexpected runtime error - by dinamitebla - 2025-05-07, 07:14 PM
    RE: Unexpected runtime error - by MrShnoodles - 2025-05-07, 07:32 PM
    RE: Unexpected runtime error - by dinamitebla - 2025-05-10, 09:08 AM

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