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    Jellyfin Forum Support Troubleshooting Crash on Show scan

     
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    Crash on Show scan

    Jellyfin 10.11 rc5
    lucdg
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    Joined: 2025 Sep
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    Country:Australia
    #1
    Today, 07:48 AM (This post was last modified: 8 hours ago by lucdg. Edited 1 time in total.)
    Jellyfin version: 10.11.0 rc5
    Installed via windows installer. Running windows 11 in a proxmox vm.

    What's happening
    When I run a show scan it will run for 2 minutes then crash. Standard log shows nothing. I have the first 1000 lines of debug log in pastebin link below. In produces 80,000 lines in the 2 minutes before crash. Too large to paste whole log. I have attached zip file of full log below.
    Windows Event viewer does show additional detail I have pasted below.

    History
    I was running jellyfin 10.10.7 fine. Decided to do a fresh setup of 10.11.rc5. Uninstalled 10.10.7 and deleted C:\ProgramData\Jellyfin folder. Installed rc5 and added movies folder successfully but I was unable to add Shows folder. It timed out trying the save adding the shows library. Upon refreshing the page, it showed shows library added but I was unable to edit.
    Uninstalled rc5, deleted the Programdata folder and reinstalled 10.10.7. Movies and Shows added and scanned fine. I then upgraded to rc5. I was able to play content from Movies and Shows but if I tried to scan Shows library it would crash.
    Uninstalled rc5 and deleted the Programdata folder. Reinstalled rc5 and added shows library but upon trying to scan it, rc5 crashes. This is the log in pastebin link.

    [/url][url=https://pastebin.com/PiJKzsnH]Jellyfin 10.11 rc5 crash - Pastebin.com

    Event Viewer Log
    Faulting application name: jellyfin.exe, version: 10.11.0.0, time stamp: 0x68760000
    Faulting module name: coreclr.dll, version: 9.0.825.36511, time stamp: 0x68768e66
    Exception code: 0xc00000fd
    Fault offset: 0x00000000001580ff
    Faulting process id: 0x1350
    Faulting application start time: 0x1DC1BCCEF429AFF
    Faulting application path: C:\Program Files\Jellyfin\Server\jellyfin.exe
    Faulting module path: C:\Program Files\Jellyfin\Server\coreclr.dll
    Report Id: acbf64eb-ea39-4325-8b3a-1d409a48fe28
    Faulting package full name:
    Faulting package-relative application ID:

    I would be grateful for any help in getting show scanning working. I would like to stick with 10.11.
    Thanks.


    Attached Files
    .zip   log_20250902.zip (Size: 489.22 KB / Downloads: 6)
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    Crash on Show scan - by lucdg - Today, 07:48 AM

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