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    Jellyfin Forum Support Troubleshooting Issues with JMP freezing on Windows and LG WebOS

     
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    Issues with JMP freezing on Windows and LG WebOS

    JMP freezes after selecting media to play on both Windows and WebOS
    beeayedoubleyou
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    Junior Member

    Posts: 2
    Threads: 1
    Joined: 2025 Oct
    Reputation: 0
    Country:United States
    #2
    6 hours ago
    For those following along, I was able to get an error from JMP on my Windows 10 desktop:

    "Playback Failed
    Playback failed with error "loading failed". Retry with transcode? (Note this may hang the player.)"

    Clicking on retry does hang the player.
    Clicking on cancel gives me this error:

    "Playback Error
    PlaybackError.mediadecodeerror"

    I can't find anything in the logs that seems to help me. Does anyone else have any thoughts?
    .txt   Jellyfin FFMPEG logs2.txt (Size: 9.11 KB / Downloads: 2)
    .txt   Jellyfin FFMPEG logs3.txt (Size: 17.56 KB / Downloads: 3)
    .txt   Jellyfin logs2.txt (Size: 54.22 KB / Downloads: 3)
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    Issues with JMP freezing on Windows and LG WebOS - by beeayedoubleyou - 2025-10-11, 08:54 PM
    RE: Issues with JMP freezing on Windows and LG WebOS - by beeayedoubleyou - 6 hours ago

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