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    Jellyfin Forum Support Troubleshooting Files dont load

     
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    Files dont load

    Media files dont load on Roku Client
    Deleted User

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    #4
    2023-10-29, 08:02 PM
    yes, that would be the correct log

    the log does show
    - it is transcoding for the roku
    - it is not using hardware acceleration
    - it is transcoding at a rate ~2.2x

    that transcoding rate might not be enough to keep the buffer full on the client, if possible the best path from here would be setting up hardware acceleration on your jellyfin server, even if for no other reason than it would be faster and the right way to do this

    if after acceleration is setup the issue persists then it would need another evaluation
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    Messages In This Thread
    Files dont load - by Dustin - 2023-10-29, 07:20 PM
    RE: Files dont load - by Deleted User - 2023-10-29, 07:39 PM
    RE: Files dont load - by Dustin - 2023-10-29, 07:54 PM
    RE: Files dont load - by Deleted User - 2023-10-29, 08:02 PM
    RE: Files dont load - by Dustin - 2023-10-30, 12:17 PM
    RE: Files dont load - by TheDreadPirate - 2023-10-30, 12:51 PM

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