2023-11-25, 06:23 AM
Hello,
I have been trying for a few weeks to solve an issue I’m having with extras (featurettes, trailers, deleted scenes, etc) not appearing in the Jellyfin web UI. I can only locate one film for which this seems to not be the case. Oddly enough, it’s probably the only film that contains a “shorts” folder. I did try to test using a shorts folder for other films, but that didn’t seem to solve the issue. That film is also one of the first that I loaded into Jellyfin a few months ago.
I have tried renaming files with extensions (-featurette, -extra, etc) instead of using folders to no avail. I cannot find a reason for this issue as I have checked the folder structure and naming, so I’m coming here as a last resort.
I just upgraded to Jellyfin 10.8.12 for MacOSX to try to solve the issue to no avail. I am using the web UI. I do have Jellyfin ignore installed, but it is only looking for mkv and iso files, neither of which are the file types that I am using for extras.
Here is the folder that is pulling in the extras correctly:
and one that isn't:
I tried attaching my logs for the past three days, but I'm getting an error message saying that the files are too big for the file type. If they will be useful, I can find another way to share them
Thanks in advance for any help you can give. I’d love to avoid a reinstall if I can!
I have been trying for a few weeks to solve an issue I’m having with extras (featurettes, trailers, deleted scenes, etc) not appearing in the Jellyfin web UI. I can only locate one film for which this seems to not be the case. Oddly enough, it’s probably the only film that contains a “shorts” folder. I did try to test using a shorts folder for other films, but that didn’t seem to solve the issue. That film is also one of the first that I loaded into Jellyfin a few months ago.
I have tried renaming files with extensions (-featurette, -extra, etc) instead of using folders to no avail. I cannot find a reason for this issue as I have checked the folder structure and naming, so I’m coming here as a last resort.
I just upgraded to Jellyfin 10.8.12 for MacOSX to try to solve the issue to no avail. I am using the web UI. I do have Jellyfin ignore installed, but it is only looking for mkv and iso files, neither of which are the file types that I am using for extras.
Here is the folder that is pulling in the extras correctly:
and one that isn't:
I tried attaching my logs for the past three days, but I'm getting an error message saying that the files are too big for the file type. If they will be useful, I can find another way to share them
Thanks in advance for any help you can give. I’d love to avoid a reinstall if I can!