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    Jellyfin Forum Support Troubleshooting SOLVED: No Collections Listed

     
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    SOLVED: No Collections Listed

    I'm new to JF, I created a Collection and my "family" user can't see it
    Steve Klett
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    Junior Member

    Posts: 6
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    Joined: 2023 Dec
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    #1
    2025-03-26, 05:14 AM
    Hi,

    I'm brand new to JellyFin and so far I'm blown away by it! I'm trying out different schemes to manage what my kids can see and right now I'm testing out Collections. My plan was to create some collections and tag them with a custom tag "kid_safe". I've then restricted their JF user account only allow movies with that tag. This works for individual movies, but on Collections they see nothing. Even after I removed the restriction from their User account they don't see the collection. All the movies show up so I know the change was effective.

    As a test I created a new Collection while the tag restrictions are off. I didn't change the collection metadata at all, just named it and saved, then added a single movie to it. Went over to the private browser window where I have the kids logged in and no Collections. What am I doing wrong?

    Jellyfind version V10.10.6 running on Synology. 
    Browser is Brave on Mint.
    Go to solution
    theguymadmax
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    Community Moderator

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    #2
    2025-03-26, 05:43 AM
    Did you enable the collection account for their user library?

    Dashboard->Users->Account name->Access
    Steve Klett
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    Junior Member

    Posts: 6
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    Joined: 2023 Dec
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    #3
    2025-03-27, 01:43 AM (This post was last modified: 2025-03-27, 03:17 AM by Steve Klett. Edited 1 time in total. Edit Reason: Correcting my previously incorrect statement )
    Excellent, thank you!
    FWIW, it seems the tags on the collection for parental control work also. 
    No, I was mistaken, they don't. To be clear, adding movies that lack the 'kid_safe' tag to a Collection that DOES have the 'kid_safe' tag doesn't make them available to the user configured to only see stuff tagged 'kid_safe'. This seems like a miss, IMO. Is it worth filing a request or Issue? Not sure how things are done on this project, but I'm happy to file an Issue if this project wants user requests like this?
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