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    Jellyfin Forum Support Troubleshooting Android TV Client issue

     
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    Android TV Client issue

    playback issue with certain videos on Android TV client
    Dom_Christo
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    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2024 Dec
    Reputation: 0
    Country:Australia
    #1
    2024-12-22, 03:43 AM
    Hi All,

    Server version: 10.11.0
    Docker Image: jellyfin:2024121605
    Synology NAS DS415+

    Hardware acceleration set to None

    Seem to have playback issues isolated to Android TV Client with some files.
    Phone (android client) & Windows web client seem to be OK, casting from Phone to TV seems to work for some files, not for others.

    On the TV when selecting the file to play it gives an error:
    Player error encountered. Will re-try
    Too many errors. Give up

    Here is what I believer to be the logs, please advise if not.
    https://pastebin.com/LiQcU6LL
    https://pastebin.com/kYRTriFW
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2024-12-22, 06:07 AM
    (2024-12-22, 03:43 AM)Dom_Christo Wrote: Server version: 10.11.0

    Please use a stable version of Jellyfin.  10.11 is the current unstable/future release of Jellyfin, it is unsupported, and things will break.  If you must stick with 10.11, report this issue on github so that it can, potentially, be fixed in a future unstable build.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Dom_Christo
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    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2024 Dec
    Reputation: 0
    Country:Australia
    #3
    2024-12-22, 10:37 AM
    (2024-12-22, 06:07 AM)TheDreadPirate Wrote:
    (2024-12-22, 03:43 AM)Dom_Christo Wrote: Server version: 10.11.0

    Please use a stable version of Jellyfin.  10.11 is the current unstable/future release of Jellyfin, it is unsupported, and things will break.  If you must stick with 10.11, report this issue on github so that it can, potentially, be fixed in a future unstable build.

    Thanks for the reply, what would be considered the latest stable version?
    This one? 
    docker pull jellyfin/jellyfin:latest
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #4
    2024-12-22, 04:27 PM
    Yes. That tag should pull 10.10.3. FYI, you likely need to start fresh since the database cannot be downgraded.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    SquishySquash
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    Junior Member

    Posts: 18
    Threads: 7
    Joined: 2024 Dec
    Reputation: 0
    Country:Poland
    #5
    2024-12-22, 09:43 PM (This post was last modified: 2024-12-22, 09:53 PM by SquishySquash. Edited 1 time in total.)
    (2024-12-22, 03:43 AM)Dom_Christo Wrote: Hi All,

    Server version: 10.11.0
    Docker Image: jellyfin:2024121605
    Synology NAS DS415+

    Hardware acceleration set to None

    Seem to have playback issues isolated to Android TV Client with some files.
    Phone (android client) & Windows web client seem to be OK, casting from Phone to TV seems to work for some files, not for others.

    On the TV when selecting the file to play it gives an error:
    Player error encountered. Will re-try
    Too many errors. Give up

    Here is what I believer to be the logs, please advise if not.
    https://pastebin.com/LiQcU6LL
    https://pastebin.com/kYRTriFW

    I have exactly same issue https://forum.jellyfin.org/t-issue-playi...android-tv Its also been reported on GitHub https://github.com/jellyfin/jellyfin-and...ssues/4305 Dont bother downgrading untill it's fixed as you will just waste time.
    Dom_Christo
    Offline

    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2024 Dec
    Reputation: 0
    Country:Australia
    #6
    2024-12-23, 12:49 AM
    (2024-12-22, 09:43 PM)SquishySquash Wrote:
    (2024-12-22, 03:43 AM)Dom_Christo Wrote: Hi All,

    Server version: 10.11.0
    Docker Image: jellyfin:2024121605
    Synology NAS DS415+

    Hardware acceleration set to None

    Seem to have playback issues isolated to Android TV Client with some files.
    Phone (android client) & Windows web client seem to be OK, casting from Phone to TV seems to work for some files, not for others.

    On the TV when selecting the file to play it gives an error:
    Player error encountered. Will re-try
    Too many errors. Give up

    Here is what I believer to be the logs, please advise if not.
    https://pastebin.com/LiQcU6LL
    https://pastebin.com/kYRTriFW

    I have exactly same issue https://forum.jellyfin.org/t-issue-playi...android-tv Its also been reported on GitHub https://github.com/jellyfin/jellyfin-and...ssues/4305 Dont bother downgrading untill it's fixed as you will just waste time.

    Thanks for this, saved me some time.
    Was doing some testing last night, downloaded VLC on the TV last night, set Jellyfin app to use an external player. seems to work fine for the most part.
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