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    Jellyfin Forum Support Troubleshooting Playback Quality

     
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    Playback Quality

    Movies freezing during playback or not playing at all
    jordymoz
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    Country:Australia
    #1
    2024-02-13, 09:58 PM
    Any help much appreciated, So this problem has only just popped its head up and the only things that have changed is a new modem (one blew up in a storm) and the ethernet jack on my Nvidia shield is no good so im using a usb to ethernet adapter. Now I have tested my LAN speed with: https://totusoft.com/lanspeed (seem like a great program) and im getting 108 Mbps which should be plenty for the remux im trying to stream which is looking for 65 Mbps, is their some weird encoding setting happening in the background causing the playback to freeze that im unaware of, I am new to all of this so please go easy on me.

    Currently have the files on my PC, and streaming to an NVidia sheild both running Jellyfin

    [Image: CnTknQvLH1y6]


    Attached Files Thumbnail(s)
       
    TheDreadPirate
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    #2
    2024-02-13, 10:06 PM
    Can you share your jellyfin and ffmpeg logs with us via sourcebin?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    jordymoz
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    #3
    2024-02-13, 10:38 PM
    https://srcb.in/ofnCI5QMmT

    I have the jellyfin log where do i find the ffmpeg log? Thanks for the prompt support.
    TheDreadPirate
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    #4
    2024-02-13, 10:44 PM (This post was last modified: 2024-02-13, 10:44 PM by TheDreadPirate. Edited 1 time in total.)
    If transcoding occurred it would be in the same directory as the jellyfin log. If there was no transcoding, then there wouldn't be one.

    Can you replicate your problem and re-share the log? The log you shared doesn't contain any playback related logs.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    jordymoz
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    Junior Member

    Posts: 7
    Threads: 2
    Joined: 2024 Feb
    Reputation: 0
    Country:Australia
    #5
    2024-02-13, 10:47 PM
    no worries that's all I have, so assuming their is no transcoding which using an NVidia shield I should be able to direct play anyways it is more then likely a bandwidth bottleneck issue?
    TheDreadPirate
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    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #6
    2024-02-13, 10:56 PM
    Hard to say. Does this happen with all videos or just particular videos? Try replaying videos you know worked before.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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