Failed to install Jellyfin

[satello]

Hi, first timer here. I am trying to install on a ubuntu server 22.04 (fully updated) with the curl bash method, but at the end i receive always this same message:

chown: cannot access '/etc/jellyfin': No such file or directory
ERROR: Failed to install Jellyfin.

and jelly fish wont run. i have purged and followed numerous tutorials but haven't quite find the same problem.

running on a quad core server, with other applications (shinobi, plex, webmin, azuracast to name the most).

Any help? Many thanks.

[TheDreadPirate]

How did you install Jellyfin? We have an automation script to install Jellyfin for Debian/Ubuntu based distros.

Code:

curl https://repo.jellyfin.org/install-debuntu.sh | sudo bash

[satello]

Hi, yes i have used that method and the result at the end is always the same:

chown: cannot access '/etc/jellyfin': No such file or directory
ERROR: Failed to install Jellyfin.

[TheDreadPirate]

Are you able to share the full output of that curl/bash command? Do you have any unconventional configurations or partitioning? Do you have apparmor or selinux enabled?

It sounds like something is preventing the installer from writing to /etc/.

[satello]

Hi, I run ubuntu server on a dual boot system, just because this pc (hp prodesk400 g4 sff) doesn't seem to be able to boot from SDD drive. So I use a pen drive with Linux Mint just to boot GRUB and then run Ubuntu server 22.04.5 from a 500GB SSD on a single partition. There is also a USB HDD for storage. System runs fine with a few apps like Home Assistant, Azuracast, Plex.

Apparmour check:

ggrey@ubuser-2204:~$ aa-status
apparmor module is loaded.
You do not have enough privilege to read the profile set.
ggrey@ubuser-2204:~$ sudo aa-status
apparmor module is loaded.
45 profiles are loaded.
45 profiles are in enforce mode.
/snap/snapd/21465/usr/lib/snapd/snap-confine
/snap/snapd/21465/usr/lib/snapd/snap-confine//mount-namespace-capture-helper
/snap/snapd/21759/usr/lib/snapd/snap-confine
/snap/snapd/21759/usr/lib/snapd/snap-confine//mount-namespace-capture-helper
/usr/bin/man
/usr/lib/NetworkManager/nm-dhcp-client.action
/usr/lib/NetworkManager/nm-dhcp-helper
/usr/lib/connman/scripts/dhclient-script
/usr/lib/snapd/snap-confine
/usr/lib/snapd/snap-confine//mount-namespace-capture-helper
/usr/sbin/chronyd
/usr/sbin/haveged
/usr/sbin/mysqld
/{,usr/}sbin/dhclient
docker-default
ippusbxd
lsb_release
man_filter
man_groff
nvidia_modprobe
nvidia_modprobe//kmod
snap-update-ns.lxd
snap.lxd.activate
snap.lxd.benchmark
snap.lxd.buginfo
snap.lxd.check-kernel
snap.lxd.daemon
snap.lxd.hook.configure
snap.lxd.hook.install
snap.lxd.hook.remove
snap.lxd.lxc
snap.lxd.lxc-to-lxd
snap.lxd.lxd
snap.lxd.migrate
tcpdump
ubuntu_pro_apt_news
ubuntu_pro_esm_cache
ubuntu_pro_esm_cache//apt_methods
ubuntu_pro_esm_cache//apt_methods_gpgv
ubuntu_pro_esm_cache//cloud_id
ubuntu_pro_esm_cache//dpkg
ubuntu_pro_esm_cache//ps
ubuntu_pro_esm_cache//ubuntu_distro_info
ubuntu_pro_esm_cache_systemctl
ubuntu_pro_esm_cache_systemd_detect_virt
0 profiles are in complain mode.
0 profiles are in kill mode.
0 profiles are in unconfined mode.
45 processes have profiles defined.
45 processes are in enforce mode.
/usr/sbin/chronyd (573
/usr/sbin/chronyd (5739)
/usr/sbin/haveged (764)
/usr/sbin/mysqld (1067)
/usr/bin/bash (9073) docker-default
/usr/sbin/mysqld (9074) docker-default
/watchtower (9084) docker-default
/app/navidrome (9092) docker-default
/usr/bin/tini (10013) docker-default
/usr/bin/python3.11 (10110) docker-default
/usr/bin/python3.11 (10854) docker-default
/usr/sbin/mariadbd (10855) docker-default
/usr/bin/redict-check-rdb (10856) docker-default
/usr/local/sbin/php-fpm (11235) docker-default
/usr/local/bin/centrifugo (11239) docker-default
/usr/sbin/nginx (11271) docker-default
/usr/sbin/nginx (1127 docker-default
/usr/sbin/nginx (11279) docker-default
/usr/sbin/nginx (11280) docker-default
/usr/sbin/nginx (11281) docker-default
/usr/sbin/nginx (11282) docker-default
/usr/local/bin/supercronic (11304) docker-default
/usr/bin/sftpgo (11307) docker-default
/usr/local/bin/icecast (11311) docker-default
/usr/local/bin/node (15541) docker-default
/usr/local/bin/node (15572) docker-default
/package/admin/s6-2.12.0.2/command/s6-svscan (19274) docker-default
/package/admin/s6-2.12.0.2/command/s6-supervise (19301) docker-default
/package/admin/s6-linux-init-1.1.2.0/command/s6-linux-init-shutdownd (19304) docker-default
/package/admin/s6-2.12.0.2/command/s6-supervise (19310) docker-default
/package/admin/s6-2.12.0.2/command/s6-supervise (19311) docker-default
/package/admin/s6-2.12.0.2/command/s6-ipcserverd (19319) docker-default
/package/admin/s6-2.12.0.2/command/s6-supervise (19352) docker-default
/usr/local/bin/python3.12 (19354) docker-default
/usr/local/bin/node (41809) docker-default
/usr/local/bin/node (41882) docker-default
/usr/bin/ffmpeg (41895) docker-default
/usr/local/bin/node (1137014) docker-default
/usr/bin/ffmpeg (1137025) docker-default
/usr/bin/liquidsoap (1341435) docker-default
/usr/local/sbin/php-fpm (1362841) docker-default
/usr/local/sbin/php-fpm (1362842) docker-default
/usr/local/sbin/php-fpm (1364645) docker-default
/usr/local/bin/php (1366644) docker-default
/usr/local/bin/php (1366734) docker-default
0 processes are in complain mode.
0 processes are unconfined but have a profile defined.
0 processes are in mixed mode.
0 processes are in kill mode.

selinux:

ggrey@ubuser-2204:~$ sestatus
Command 'sestatus' not found, but can be installed with:
sudo apt install policycoreutils

This is the bash ourput:

ggrey@ubuser-2204:~$ curl https://repo.jellyfin.org/install-debuntu.sh | sudo bash % Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0> Determining optimal repository settings.
100 10606 100 10606 0 0 17632 0 --:--:-- --:--:-- --:--:-- 17647

Found the following details from '/etc/os-release':
Real OS: ubuntu
Repository OS: ubuntu
Repository Release: jammy
CPU Architecture: amd64
If this looks correct, press <Enter> now to continue installing Jellyfin.

> Fetching repository signing key.

> Installing Jellyfin repository into APT.
Types: deb
URIs: https://repo.jellyfin.org/ubuntu
Suites: jammy
Components: main
Architectures: amd64
Signed-By: /etc/apt/keyrings/jellyfin.gpg

> Updating APT repositories.
Hit:1 http://gb.archive.ubuntu.com/ubuntu jammy InRelease
Get:2 http://gb.archive.ubuntu.com/ubuntu jammy-updates InRelease [128 kB]
Hit:3 https://download.docker.com/linux/ubuntu jammy InRelease
Hit:4 https://downloads.plex.tv/repo/deb public InRelease
Hit:5 http://gb.archive.ubuntu.com/ubuntu jammy-backports InRelease
Get:6 http://gb.archive.ubuntu.com/ubuntu jammy-security InRelease [129 kB]
Hit:7 https://dl.ui.com/unifi/debian stable InRelease
Get:8 https://repo.jellyfin.org/ubuntu jammy InRelease [6,660 B]
Get:9 http://gb.archive.ubuntu.com/ubuntu jammy-updates/main amd64 Packages [2,066 kB]
Get:10 http://gb.archive.ubuntu.com/ubuntu jammy-updates/universe amd64 Packages [1,128 kB]
Fetched 3,457 kB in 1s (2,710 kB/s)
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
3 packages can be upgraded. Run 'apt list --upgradable' to see them.

> Installing Jellyfin.
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
The following NEW packages will be installed:
jellyfin
0 upgraded, 1 newly installed, 0 to remove and 3 not upgraded.
Need to get 2,294 B of archives.
After this operation, 9,216 B of additional disk space will be used.
Get:1 https://repo.jellyfin.org/ubuntu jammy/main amd64 jellyfin all 10.9.11+ubu2204 [2,294 B]
Fetched 2,294 B in 1s (2,939 B/s)
Selecting previously unselected package jellyfin.
(Reading database ... 189943 files and directories currently installed.)
Preparing to unpack .../jellyfin_10.9.11+ubu2204_all.deb ...
Unpacking jellyfin (10.9.11+ubu2204) ...
Setting up jellyfin (10.9.11+ubu2204) ...
Scanning processes...
Scanning candidates...
Scanning processor microcode...
Scanning linux images...

Running kernel seems to be up-to-date.

The processor microcode seems to be up-to-date.

Restarting services...
systemctl restart smbd.service

No containers need to be restarted.

No user sessions are running outdated binaries.

No VM guests are running outdated hypervisor (qemu) binaries on this host.
chown: cannot access '/etc/jellyfin': No such file or directory
ERROR: Failed to install Jellyfin. Use https://jellyfin.org/contact to find us for troubleshooting.

Hope this helps. Thanks for your time.

[TheDreadPirate]

Does /etc/jellyfin already exist?

Code:

sudo ls -l /etc/jellyfin

[Jellyfin_13]

How did you install Jellyfin?  We have an automation script to install Jellyfin for Debian/Ubuntu based distros.

Code:

curl https://repo.jellyfin.org/install-debuntu.sh | sudo bash

Hello, 
i am also new to jellyfin and in generell new to home media server. I installed the newest version of proxmox and a virtual machine with ubuntu on this server.  
Now i am trying to install jellyfin via the console (VM -> Ubuntu) with the recommended installation code (curl -s https://repo.jellyfin.org/install-debuntu.sh | sudo bash)

After that the installation process is starting and i have to confirm the installation via <Enter>. 
The installation process continues and a few seconds later stops by showing: "chown: cannot access '/etc/jellyfin': No such file or directory." and "ERROR: Failed to install Jellyfin."

I also checked the command: sudo ls -l /etc/jellyfin
-> cannot access '/etc/jellyfin': No such file or directory.

Would highly appreciate if someone can help.

Thanks!


*** Fixed it, by manually creating the folder (sudo mkdir -p /etc/jellyfin) and re-installation of jellyfin ***

[TheDreadPirate]

How did you install Jellyfin?  We have an automation script to install Jellyfin for Debian/Ubuntu based distros.

Code:

curl https://repo.jellyfin.org/install-debuntu.sh | sudo bash

Hello, 
i am also new to jellyfin and in generell new to home media server. I installed the newest version of proxmox and a virtual machine with ubuntu on this server.  
Now i am trying to install jellyfin via the console (VM -> Ubuntu) with the recommended installation code (curl -s https://repo.jellyfin.org/install-debuntu.sh | sudo bash)

After that the installation process is starting and i have to confirm the installation via <Enter>. 
The installation process continues and a few seconds later stops by showing: "chown: cannot access '/etc/jellyfin': No such file or directory." and "ERROR: Failed to install Jellyfin."

I also checked the command: sudo ls -l /etc/jellyfin
-> cannot access '/etc/jellyfin': No such file or directory.

Would highly appreciate if someone can help.

Thanks!


*** Fixed it, by manually creating the folder (sudo mkdir -p /etc/jellyfin) and re-installation of jellyfin ***

Double checked on my desktop and the install went through without having to mkdir /etc/jellyfin.  So not sure what prevented that directory from being created on your system during the install.