Broken artists and genre section

[disconnectome]

Hello!
In the music library, in the artists section, not all artists are present.
There are also no genres at all.
For example I have:

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But if I look for artists, it wont be where:

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And where is a lot of artists like this.

As for genres I have no genres at all, but a lot of songs have their genre.

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Server version 10.9.11, from docker container.
I tried to scan all libraries, to rescan only music library, restart container for a several times, but nothing helps.

[TheDreadPirate]

How is your music organized? And do your files have metadata tags?

[disconnectome]

Most of the music organized like
-Artist
--Album1
--Album2
etc

Yes. Tracks from example do have meta tags.

Code:

Input #0, flac, from '01 Red Moon.flac':
  Metadata:
    ALBUM          : Red Moon
    track          : 01
    DATE            : 2010/03/17
    GENRE          : JPop
    TITLE          : Red Moon
    artist          : Kalafina
    album_artist    : Kalafina
    encoder        : Lavf58.76.100
  Duration: 00:06:40.13, start: 0.000000, bitrate: 933 kb/s
  Stream #0:0: Audio: flac, 44100 Hz, stereo, s16

[TheDreadPirate]

Do you have any metadata providers enabled?

Can you share your jellyfin logs via pastebin?

[disconnectome]

Yes, I have

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Can you please tell me what should I do before sharing logs.
Rescan all libraries, or scan only this library?

[TheDreadPirate]

What happens if Musicbrainz is the top metadata provider?

Rescan, replace all metadata, once that finishes share the log.

[disconnectome]

Restarted container and rescanned, replaced metadata.
https://pastebin.com/en6V2ckq

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upd: Forgot to mention - nothing changed.

[TheDreadPirate]

Is your ISP blocking musicbrainz or last.fm? Another Russian user found that TMDB was blocked, but TVDB wasn't.

Can you run this command on the command line of the server? Share the output via pastebin.

Code:

curl -vvv https://musicbrainz.org/ws/2/artist/b71abaa0-dd97-4e85-943d-3ffa2d3278a5?inc=aliases

[disconnectome]

Hm, I have tried your request and got tls error for some reason. But website seems to be available.
I add route for musicbrainz.org via my vpn in europe, and now I got response.
Made rescan, replace all metadata - artisted fixed. Genres showed up. For now I will accept using vpn as solution. It’s strange that last fm didn’t work either, because it already works for me via VPN.
Which log made you guess this? Asking for futher debug, have some problems with other libraries, but not that critical.
Thank you!

[TheDreadPirate]

The logs regarding not being able to compute a blur hash. That usually means it wasn't able to retrieve an image.

Another Russian user had issues accessing TMDB and a similar curl command revealed that their DNS resolved "api.tmdb.org" to "127.0.0.1", aka localhost. Which usually means their ISP was blocking the site. They didn't have to use a VPN since TVDB wasn't blocked.

So I assumed something similar was going on with you.