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    Jellyfin Forum Support Troubleshooting Media Scanning & Identification Can't access in jellyfin, can in terminal

     
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    Can't access in jellyfin, can in terminal

    Hammerhand
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    Country:Spain
    #1
    2023-11-29, 06:57 PM
    Hello.

    I have setup a proxmox lxc with jellyfin and mounted several disks to mount points. 

    I open a terminal and I can access to the content of every disk without problem (read/write).

    Besides, I open jellyfin software and I can't access my movies folder located in /mnt/disco8 (it's an usb disk in case it matters).

    As soon as I select it in folder selection bar, text dissapears and nothing is selected. If I write it directly it doesn't see nothing.

    Result of
    Code:
    ls -la

    Code:
    drwxr-xr-x  8 root root 4096 Nov 29 19:19 .
    drwxr-xr-x 18 root root 4096 Nov 29 19:53 ..
    drwxr-xr-x  8 root root 4096 Nov 28 18:27 disco1
    drwxr-xr-x  2 root root 4096 Nov 27 18:50 disco3
    drwxr-xr-x 17 root root 4096 Nov 28 18:36 disco4
    drwxr-xr-x  2 root root 4096 Nov 27 18:50 disco5
    drwxr-xr-x  2 root root 4096 Nov 27 18:56 disco6
    drwxrwxrwx  1 root root  472 Nov 29 19:52 disco8


    disco8 it's the only one in this result which has a green background in case it matters.
    TheDreadPirate
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    #2
    2023-11-29, 07:06 PM
    Were you able to add files from the other disks? What are the permissions on /mnt? Are the mounting parameters for disk 8 the same as the other disks?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Hammerhand
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    #3
    2023-11-30, 12:41 PM
    (2023-11-29, 07:06 PM)TheDreadPirate Wrote: Were you able to add files from the other disks?  What are the permissions on /mnt?  Are the mounting parameters for disk 8 the same as the other disks?

    Yes, I have added files inside jellyfin from other disks. 

    Code:
    ls -la
    from mnt:

    Code:
    drwxr-xr-x  8 root root  4096 Nov 29 19:19 mnt

    Mounting parameters in host fstab:

    Code:
    UUID=509C4C8B9C4C6E12  /mnt/disco8 ntfs defaults 0 0

    UUID=1796E244798DD062  /mnt/disco5 ntfs defaults 0 0

    "disco5" is recognized without problem, "disco8" doesn't inside jellyfin.
    TheDreadPirate
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    #4
    2023-11-30, 05:32 PM
    Ugh. NTFS. That complicates things. I'm not familiar enough with Linux + NTFS permissions. Pretty sure its not as simple as changing "Linux permissions" on these drives.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Hammerhand
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    Posts: 5
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    #5
    2023-11-30, 05:34 PM (This post was last modified: 2023-11-30, 05:35 PM by Hammerhand. Edited 1 time in total.)
    Should I try to backup files - format disk in ext?

    But even this way - why this disk is not read and my other ntfs usb disk are?
    TheDreadPirate
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    #6
    2023-11-30, 05:49 PM
    It's been over 10 years since I used Linux with local NTFS disks. I don't remember the peculiarities with that combo.

    IMO, converting to ext4 would be worth the effort in the long run.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Hammerhand
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    #7
    2023-11-30, 07:05 PM
    Ok, gonna buy some disk to backup (8tb disk) and then format.
    TheDreadPirate
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    #8
    2023-11-30, 07:07 PM
    Do your other disks not have enough space to kind of shuffle things around temporarily? I remember when I was converting my disks I just used every available thumb drive and free hard drive in other computers to hold data as I converted to ext4.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Hammerhand
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    Junior Member

    Posts: 5
    Threads: 1
    Joined: 2023 Nov
    Reputation: 0
    Country:Spain
    #9
    2023-12-02, 12:04 PM
    Yes, I thought about it but I need a new drive anyway, so I'll buy it now instead of two months from now and I will start the right way. Thanks!!
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