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    Jellyfin Forum Support General Questions Can't connect to my server

     
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    Can't connect to my server

    Browsers and media player can't connect, Roku can
    GriffyS
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    #1
    2024-09-26, 05:16 PM
    I suddenly can't connect via browser over LAN. My ROKU devices can. I have the Jellyfin server on MX linux and the firewall is open.
    MX Linux 23
    Jellyfin 10.9.11
    Beelink EQ12 Intel N-100 16g DDR 5
    5tb Seagate USB drive
    TheDreadPirate
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    Joined: 2023 Jun
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    Country:United States
    #2
    2024-09-26, 05:19 PM
    Define "can't connect". Nothing shows up at all? Or the Jellyfin UI appears and you have to "select a server" but can't connect when you select the only available server?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    GriffyS
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    #3
    2024-09-26, 05:28 PM
    It says "unable to connect" in my browser window, and the Jellyfin media player on my laptop says something similar. I used to be able to, but now I suddenly can't.
    MX Linux 23
    Jellyfin 10.9.11
    Beelink EQ12 Intel N-100 16g DDR 5
    5tb Seagate USB drive
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
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    Joined: 2023 Jun
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    #4
    2024-09-26, 05:30 PM
    Can you describe your setup? What OS, what Jellyfin version, what browser, are you using a reverse proxy?

    And can you share your jellyfin logs via pastebin?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    GriffyS
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    Posts: 6
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    Joined: 2024 Sep
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    #5
    2024-09-26, 06:24 PM
    I'm on Jellyfin 10.8.13 because it's the flatpak repo on my distro has, but I could always connect through my browser before so I don't think it's a version issue. I'll post some logs when I go down and get on the server.
    MX Linux 23
    Jellyfin 10.9.11
    Beelink EQ12 Intel N-100 16g DDR 5
    5tb Seagate USB drive
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #6
    2024-09-26, 06:33 PM
    Double check the IP you are using in your browser. Your Roku may be using service discovery to find and connect to Jellyfin.

    But the server flatpak is not an official package. It is community supported. That is also why it hasn't been updated months. We're on version 10.9.11. Additionally, flatpaks aren't meant to run servers.

    Also, since MX Linux is debian based, you can just install the deb packages from our repo. We have a script to automate installaion.

    Code:
    curl https://repo.jellyfin.org/install-debuntu.sh | sudo bash

    But you'd have to start over since it is difficult to make all the database modifications to migrate your existing data.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    GriffyS
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    Posts: 6
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    #7
    2024-09-26, 08:12 PM (This post was last modified: 2024-09-26, 08:48 PM by GriffyS. Edited 1 time in total.)
    It doesn't work with MX because it lacks a full systemd. It throws an error. I'll just use the flatpak for now. Thanks!
    MX Linux 23
    Jellyfin 10.9.11
    Beelink EQ12 Intel N-100 16g DDR 5
    5tb Seagate USB drive
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #8
    2024-09-26, 08:27 PM
    Is Docker not an option? Not sure if Docker has a version that doesn't rely on systemd.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    GriffyS
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    Junior Member

    Posts: 6
    Threads: 1
    Joined: 2024 Sep
    Reputation: 0
    Country:United States
    #9
    2024-09-26, 08:53 PM
    It's an option, I just don't have time to set it up now.
    MX Linux 23
    Jellyfin 10.9.11
    Beelink EQ12 Intel N-100 16g DDR 5
    5tb Seagate USB drive
    GriffyS
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    Junior Member

    Posts: 6
    Threads: 1
    Joined: 2024 Sep
    Reputation: 0
    Country:United States
    #10
    2024-09-29, 09:13 PM (This post was last modified: 2024-10-13, 07:34 PM by GriffyS. Edited 1 time in total.)
    I enabled systemd via MX's boot options and now am running the current version. The server isn't installed in a flatpak. The curl script you provided will work as long as systemd is running. Thanks! I'm sure I'll eventually get into docker, but I have Jellyfin running for now. Thanks for the advice.
    MX Linux 23
    Jellyfin 10.9.11
    Beelink EQ12 Intel N-100 16g DDR 5
    5tb Seagate USB drive
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