Can't connect to Windows 10 JF server from any clients (Android / Roku stick)

[Dslyecix]

Sigh, I hate not being able to work these things out myself. This seems like the same issue everyone new's gonna be having, but I've tried hunting through threads all morning to the best of my ability and nothing I've come across has helped yet.

Installed JF on my Windows 10 PC.  All other devices are so far on the same local network.  I have enabled "Allow remote connections" in the settings as I understand other devices on the same LAN are considered remote connections.  

I have port forwarded 8096, (and eventually 1900 and 7359 as I got more desperate) both incoming and outgoing through Windows Firewall.  

The IP address of the server computer is 192.168.2.34.  This computer can of course see JF if I go to this IP address or localhost:8096 in chrome.

My android phone says the site can't be reached if I try http://192.168.2.34:8096, it just times out.

The JF app on my Roku stick successfully shows the server in the server list, however it will not connect to it (says "Server not found, is it online?"), nor will it when I manually enter the IP address.  Interestingly in the server list it shows the IP address as 127.0.0.1:8096.  Neither this nor 192.168.2.34:8096 work.

So basically I've forwarded every port I can think of as being important, allowed remote connections, tried enabling IPv6 as well, and toggled on/off automatic port mapping.  Nothing I do will let my phone or TV Roku successfully connect to the server. 

Is there anything obvious I'm missing?

[TheDreadPirate]

You do not need remote connections enabled, nor port forwarding for local connections.

Make sure that your network is set to private. Otherwise the firewall rules Jellyfin creates during install are not applied.

https://support.microsoft.com/en-us/wind...%20private

[Dslyecix]

It's private already and always has been, so I'm not sure why something wouldn't have gotten set up during install. Now that you mention it I don't actually recall a Windows Firewall popup when installing, but if there was one I definitely would have hit allow.

[TheDreadPirate]

Click Start > type Resource Monitor > click on the Network tab > expand the Listening Ports table.

Find jellyfin.exe on port 8096. What does it say in the firewall status column? Should be "Allowed, not restricted".

[Dslyecix]

Yep, that's what I see there: jellyfin.exe; PID 20664; IPv4 unspecified; 8096; TCP; Allowed, not restricted.

[TheDreadPirate]

I noticed that your server IP is in the .2 subnet. Do you have an "untrusted" VLAN or WiFi network? Did you enable AP isolation?

[Dslyecix]

Well we've reached the extent of my knowledge haha. We have a Bell Home Hub 4000, and I haven't tinkered around with it for any reason really as we just haven't needed to. As far as I can tell there is no special Wifi network setup (guest Wifi is off) or VLAN to speak of but I don't have a lot of experience with these things. You've given me a few terms to look into, I'll see what I can come up with and what results it gets me! Really appreciate your help with this thus far.

[TheDreadPirate]

AFAICT, the only thing that makes sense at this point is something like "AP Isolation". Where your router prevents WiFi clients from talking to each other.

But what that setting is called varies a lot between router manufacturers.

Also, jfc. Bell only has tutorials. Just give me a got dang manual! I want to look at the UI. But if this is any indicator, their stuff is locked down and limiting. I can't tell if there is even a configurable "AP isolation" setting to toggle. Or if they do this isolation for all clients.

Let me know what you find.

[Dslyecix]

Yeah, all the settings are pretty dumbed down/obfuscated. I managed to get it working, by turning off "Whole Home Wifi", which is supposed to "optimize wifi throughout your home". For good measure I also forwarded the 8096 port. Bad troubleshooting to do two things at once, but one of them seems to have fixed it.

Really appreciate you taking the time to help!