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    Jellyfin Forum Off Topic General Discussion Can't find a way to work Jellyfin via WD Cloud Ex2 Ultra

     
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    Can't find a way to work Jellyfin via WD Cloud Ex2 Ultra

    Enyenism Visuals
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    Posts: 2
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    #1
    2024-09-15, 03:26 PM (This post was last modified: 2024-09-15, 04:17 PM by TheDreadPirate. Edited 2 times in total.)
    I have WD Cloud ex2 and docker installed on NAS. Here is my container setup inside docker:

    Name: Jellyfin
    Image: jellyfin/jellyfin
    Manual network port: host 8096 container 8096
    Volume mapping:

    container: /config host: /z/jelly/config
    container: /cache host: /z/jelly/cache
    container: /media host: /z/jelly/media

    (I dont know if this container and host are correct since im using windows 11 / ryzen 7 5700x / rx 6600 XT and the WD NAS is mapped as "Z:/" )
    restart policy: unless stopped

    Once I deploy the container, the message in the log is: /jellyfin/jellyfin: error while loading shared libraries: libpthread.so.0: ELF load command address/offset not page-aligned
    /jellyfin/jellyfin: error while loading shared libraries: libpthread.so.0: ELF load command address/offset not page-aligned

    I dont know what's wrong with my setup. Im new with jellyfin and I cant find any solution for this.
    TheDreadPirate
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    #2
    2024-09-15, 04:45 PM
    This is almost certainly an issue with WD's cloud OS or whatever they call it. The libraries provided by the OS that docker/jellyfin depends on probably use different paging sizes.

    If you have command line access to your NAS, run this command.

    Code:
    getconf PAGESIZE

    It may be 2048 instead of 4096.
    Jellyfin 10.11.11 (Docker)
    Debian 13 w/Xanmod amd64v3 LTS kernel
    AMD Ryzen 5500 w/32GB DDR4
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    ZFS Storage pool
        vdev1 - 6x WD Red Pro 6TB CMR in RAIDZ1
        vdev2 - 3x WD Red Pro 18TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Enyenism Visuals
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    #3
    2024-09-15, 05:22 PM
    (2024-09-15, 04:45 PM)TheDreadPirate Wrote:
    This is almost certainly an issue with WD's cloud OS or whatever they call it.  The libraries provided by the OS that docker/jellyfin depends on probably use different paging sizes.

    If you have command line access to your NAS, run this command.

    Code:
    getconf PAGESIZE


    It may be 2048 instead of 4096.


    Hey. I tried running it via docker compose.

    version: '3.3'
    services:
      jellyfin:
        image: jellyfin/jellyfin
        container_name: jellyfin
        network_mode: "host"
        volumes:
          - /mnt/HD/HD_a2/jelly/config:/config
          - /mnt/HD/HD_a2/jelly/cache:/cache
          - /mnt/HD/HD_a2/jelly/media:/media
        restart: unless-stopped


    But still same error:  "/jellyfin/jellyfin: error while loading shared libraries: libpthread.so.0: ELF load command address/offset not page-aligned"
    TheDreadPirate
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    Posts: 15,680
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    #4
    2024-09-15, 08:22 PM
    I understand. But your NAS OS may not be compatible. Run the command I specified in my last post so we can figure out if it is. Does WD even let you run commands directly on the command line?
    Jellyfin 10.11.11 (Docker)
    Debian 13 w/Xanmod amd64v3 LTS kernel
    AMD Ryzen 5500 w/32GB DDR4
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    ZFS Storage pool
        vdev1 - 6x WD Red Pro 6TB CMR in RAIDZ1
        vdev2 - 3x WD Red Pro 18TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    danielsbrewer
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    #5
    2024-09-21, 01:49 PM
    I've just run in to the same issue on the same NAS. I used portainer.io to do the configuration. Here is the error:

    /jellyfin/jellyfin: error while loading shared libraries: libpthread.so.0: ELF load command address/offset not page-aligned

    Here is the results from the getconf command:
    > root@FileServer jellyfin # getconf PAGESIZE
    32768
    Samuel1104
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    Posts: 1
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    Joined: 2025 Aug
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    #6
    2025-08-03, 03:33 PM
    (2024-09-15, 04:45 PM)TheDreadPirate Wrote: This is almost certainly an issue with WD's cloud OS or whatever they call it.  The libraries provided by the OS that docker/jellyfin depends on probably use different paging sizes.

    If you have command line access to your NAS, run this command.

    Code:
    getconf PAGESIZE

    It may be 2048 instead of 4096.

    Hi,
    I know this is a year later and I am a different person. I am having the same problem and was able to get into the command line of my ex2 and it has a page size of 32768. I am guessing I need to change jellyfin's pagesize to match is that correct? If so how would I go about doing that?


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