Jellyfin Broken Today...

[Deji]

So yesterday Jellyfin was working fine, today it's barely working at all... I don't recall updating but was there an auto update?

If I play something in the desktop app, the player doesn't actually open up, I'm just left staring at the same screen as when I clicked play... but the audio plays just fine. Also, the admin 'Dashboard' and 'General' parts won't load, though others are doing just fine.

Playback is fine on my mobile app. The web app will not load AT ALL, just displaying the Jellyfin logo.

Logs are a bunch of the same error...

Code:

[2024-08-09 18:35:40.713 +01:00] [ERR] [11] Emby.Server.Implementations.Session.SessionManager: Error reporting playback progress
MediaBrowser.Common.Extensions.ResourceNotFoundException: Session 3a2448012363d4b172c7a0000f01af08 not found.
  at Emby.Server.Implementations.Session.SessionManager.OnPlaybackProgress(PlaybackProgressInfo info, Boolean isAutomated)
  at MediaBrowser.Controller.Session.SessionInfo.OnProgressTimerCallback(Object state)
[2024-08-09 18:35:41.713 +01:00] [ERR] [11] Emby.Server.Implementations.Session.SessionManager: Error reporting playback progress
MediaBrowser.Common.Extensions.ResourceNotFoundException: Session 3a2448012363d4b172c7a0000f01af08 not found.
  at Emby.Server.Implementations.Session.SessionManager.OnPlaybackProgress(PlaybackProgressInfo info, Boolean isAutomated)
  at MediaBrowser.Controller.Session.SessionInfo.OnProgressTimerCallback(Object state)
[2024-08-09 18:35:42.713 +01:00] [ERR] [11] Emby.Server.Implementations.Session.SessionManager: Error reporting playback progress
MediaBrowser.Common.Extensions.ResourceNotFoundException: Session 3a2448012363d4b172c7a0000f01af08 not found.
  at Emby.Server.Implementations.Session.SessionManager.OnPlaybackProgress(PlaybackProgressInfo info, Boolean isAutomated)
  at MediaBrowser.Controller.Session.SessionInfo.OnProgressTimerCallback(Object state)

I'm at a loss for what has happened to cause these issues...

[TheDreadPirate]

Can you share your full jellyfin log via pastebin?

And what server version are you running? What JMP version are you running?

[Deji]

I'm on 10.9.9 according to the admin panel. JMP version is 1.11.1 according to 'Devices'.

Log: https://pastebin.com/SzDEK6SR

Update: Wonder if this has anything to do with the 0.0.0.0 Linux bug being fixed? I notice that IP popping up in the logs. Also using a Firefox SSH tunnel and visiting Jellyfin via the localhost address works fine.

[TheDreadPirate]

In Dashboard > Devices delete all the tokens for your browser and for JMP.

On the PC you are running JMP on, go to C:\Users\yourUser\appdata\local.  There will be a "jellyfinmediaplayer" and "Jellyfin Media Player" folder.  Delete both.

In your browser, clear the site data for your Jellyfin.

   
   
   

[Deji]

Okay, that fixed things and was only mildly inconvenient. I did notice that the web app seemed to load fine in incognito too. Any idea why this happened all of a sudden? Being an issue in both browser and the windows app feels strange.

Thanks a lot, dinner time is saved.

[TheDreadPirate]

Without knowing whether you updated anything, I can't say for certain. But updates to the server has caused this issue for other users.

[Deji]

Well I didn't update Jellyfin as I said. Seems there have been no updates so it couldn't have been a Jellyfin update even if auto updates are a possibility. Weird...