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    Jellyfin Forum Support Troubleshooting Codec issue when playing from browser

     
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    Codec issue when playing from browser

    Codec issue playback in browser
    Skellum
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    #1
    2025-01-09, 03:11 PM (This post was last modified: 2025-01-09, 03:12 PM by Skellum. Edited 1 time in total.)
    Apologies if this seems an obvious question

    I am receiving a playback error when attempting to watch a TV Show on my browser.
    Error is:
    Stream mapping:
      Stream #0:0 -> #0:0 (hevc (native) -> av1 (av1_nvenc))
      Stream #0:1 -> #0:1 (eac3 (native) -> eac3 (native))
    Press [q] to stop, [?] for help
    [av1_nvenc @ 0000020058e9dd80] Codec not supported
    [av1_nvenc @ 0000020058e9dd80] Provided device doesn't support required NVENC features
    [vost#0:0/av1_nvenc @ 0000020058bd0780] Error while opening encoder - maybe incorrect parameters such as bit_rate, rate, width or height.
    [vf#0:0 @ 0000020058e52240] Error sending frames to consumers: Function not implemented
    [vf#0:0 @ 0000020058e52240] Task finished with error code: -40 (Function not implemented)
    [vf#0:0 @ 0000020058e52240] Terminating thread with return code -40 (Function not implemented)
    [vost#0:0/av1_nvenc @ 0000020058bd0780] Could not open encoder before EOF
    [vost#0:0/av1_nvenc @ 0000020058bd0780] Task finished with error code: -22 (Invalid argument)
    [vost#0:0/av1_nvenc @ 0000020058bd0780] Terminating thread with return code -22 (Invalid argument)
    [out#0/hls @ 000002004a490380] Nothing was written into output file, because at least one of its streams received no packets.
    frame=    0 fps=0.0 q=0.0 Lsize=      0KiB time=N/A bitrate=N/A speed=N/A   
    Conversion failed!

    This appears to relate to the AV1 codec but I'm using a RTX3050 graphics card on my Jellyfin server which should support all formats and have been watching this show without issue on my TV.
    If it relates to the device I am using then my computer uses a RTX3080 card and I have tried viewing the show in both Edge and Brave browsers.
    Do I need to install codecs on my PC for the stream to decode? I presumed they would be built into my card software...

    Thanks in advance.
    theguymadmax
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    #2
    2025-01-09, 03:17 PM
    Your card does not support encoding to AV1.  Disable it in your Playback Transcoding settings on the server.
       
    Skellum
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    #3
    2025-01-09, 03:22 PM
    Legend!

    Thank you, I didn't realise that setting was even enabled. Working fine now.
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