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    Jellyfin Forum Support Troubleshooting Networking & Access Connection reset from android client

     
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    Connection reset from android client

    My android client sometimes close the connection to the server and refuses to connect again
    augusto.sigolo
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    Country:Brazil
    #1
    2024-02-18, 10:17 PM (This post was last modified: 2024-02-18, 10:27 PM by augusto.sigolo. Edited 2 times in total.)
    Hello, everyone. I just started using jellyfin yesterday and my experience is beeing great execp for one single problem. Sometimes, while I'm using the android client to watch my media, the app simply disconnect from the server and refuses to connect again. Usually, a simple
    Code:
    sudo service jellyfin restart
    do the job and I'm able to connect to the server by my phone again and, sometimes, I just close  and open the app and the server connect again. The server is set as a fix IP in my network router and the firewall is well configured, so I dont know what to do to fix the problem. I captured some packages with Wireshark to sse whats going on in the network level and looks like the server and client lose sync and the tcp connection is reset. If someone has had this type of problem and figured out how to solve it, I would like some help.

    Here are some packages I get with wireshark:
    [Image: Captura-de-tela-de-2024-02-18-19-07-59.png]


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    TheDreadPirate
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    #2
    2024-02-18, 11:33 PM
    Can you share your jellyfin server logs with us via sourcebin or pastebin.

    /var/log/jellyfin
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    augusto.sigolo
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    Junior Member

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    Country:Brazil
    #3
    2024-02-18, 11:46 PM
    (2024-02-18, 11:33 PM)TheDreadPirate Wrote: Can you share your jellyfin server logs with us via sourcebin or pastebin.

    /var/log/jellyfin

    Sure. Here it is: My logs
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