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    Jellyfin Forum Support Troubleshooting Media Scanning & Identification Crashing while scanning

     
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    Crashing while scanning

    jellyfin crashes / stops sometimes when scanning all librariesl
    zwiebl
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    Junior Member

    Posts: 5
    Threads: 2
    Joined: 2023 Aug
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    #1
    2025-11-01, 10:09 AM
    so yesterday i updated from 10.10.3 to 10.11.1 (windows) and also upgraded my hdds where my media is stored. 
    when scanning all libraries jellyfin just crashed and stoped at around 24%. then i found this issue https://github.com/jellyfin/jellyfin/issues/15207 that has to do with metadata. so i replaced all metadata and then it could complete the scan. did multiple scans and all worked.
    some items were not identified so i id'd em manually with tmdb code. once i was done in the evening i scanned the libriary again and i kept crashing / stopping at 24% again. tried about 3-4 times.
    today i wake up and try again and it completes the scan without issue.
    2 hours later i do another scan and it crashes / stops again at 24%
    zwiebl
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    Junior Member

    Posts: 5
    Threads: 2
    Joined: 2023 Aug
    Reputation: 0
    #2
    Yesterday, 08:22 AM (This post was last modified: Yesterday, 09:51 AM by zwiebl. Edited 4 times in total.)
    i still need help. no idea what the issue is. sometimes it can complete the scan. but most of the time it just crashes.
    here is a fresh log but it doesnt help much. yes E:\#Serien and playlists are empty.
    [2025-11-03 08:48:41.494 +01:00] [INF] [42] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "192.168.1.62" request
    [2025-11-03 08:48:47.557 +01:00] [INF] [40] Emby.Server.Implementations.IO.LibraryMonitor: Stopping directory watching for path "D:\#Serien"
    [2025-11-03 08:48:47.558 +01:00] [INF] [40] Emby.Server.Implementations.IO.LibraryMonitor: Stopping directory watching for path "D:\#Anime"
    [2025-11-03 08:48:47.559 +01:00] [INF] [40] Emby.Server.Implementations.IO.LibraryMonitor: Stopping directory watching for path "E:\#Filme"
    [2025-11-03 08:48:47.560 +01:00] [INF] [40] Emby.Server.Implementations.IO.LibraryMonitor: Stopping directory watching for path "D:\#Musik"
    [2025-11-03 08:48:47.562 +01:00] [INF] [40] Emby.Server.Implementations.IO.LibraryMonitor: Stopping directory watching for path "D:\#Anime Filme"
    [2025-11-03 08:48:47.563 +01:00] [INF] [40] Emby.Server.Implementations.IO.LibraryMonitor: Stopping directory watching for path "D:\#Filme"
    [2025-11-03 08:48:47.564 +01:00] [INF] [40] Emby.Server.Implementations.IO.LibraryMonitor: Stopping directory watching for path "E:\#Serien"
    [2025-11-03 08:48:47.566 +01:00] [INF] [40] Emby.Server.Implementations.Library.LibraryManager: Validating media library
    [2025-11-03 08:48:49.392 +01:00] [WRN] [40] MediaBrowser.Controller.Entities.BaseItem: Library folder "E:\#Serien" is inaccessible or empty, skipping
    [2025-11-03 08:48:49.397 +01:00] [WRN] [40] MediaBrowser.Controller.Entities.BaseItem: Library folder "C:\ProgramData\Jellyfin\Server\data\playlists" is inaccessible or empty, skipping
    [2025-11-03 08:48:49.545 +01:00] [WRN] [41] MediaBrowser.Controller.Entities.BaseItem: Library folder "E:\#Serien" is inaccessible or empty, skipping
    [2025-11-03 08:48:49.549 +01:00] [WRN] [41] MediaBrowser.Controller.Entities.BaseItem: Library folder "C:\ProgramData\Jellyfin\Server\data\playlists" is inaccessible or empty, skipping

    after that it just crashes and the next entry is when i start it up again

    [2025-11-03 09:01:16.393 +01:00] [INF] [2] Emby.Server.Implementations.AppBase.BaseConfigurationManager: Setting cache path: "C:\ProgramData\Jellyfin\Server\cache"
    [2025-11-03 09:01:17.201 +01:00] [INF] [7] Jellyfin.Server.ServerSetupApp.SetupServer: Kestrel is listening on "0.0.0.0"
    [2025-11-03 09:01:17.240 +01:00] [INF] [7] Main: Jellyfin version: "10.11.1"

    edit: oh i see 10.11.2 is here. will test it in a few minutes
    edit2: still crashing. logs look the same
    [2025-11-03 10:03:26.949 +01:00] [INF] [15] Emby.Server.Implementations.Library.LibraryManager: Validating media library
    [2025-11-03 10:03:34.419 +01:00] [WRN] [15] MediaBrowser.Controller.Entities.BaseItem: Library folder "E:\#Serien" is inaccessible or empty, skipping
    [2025-11-03 10:03:34.423 +01:00] [WRN] [15] MediaBrowser.Controller.Entities.BaseItem: Library folder "C:\ProgramData\Jellyfin\Server\data\playlists" is inaccessible or empty, skipping
    [2025-11-03 10:03:34.577 +01:00] [WRN] [21] MediaBrowser.Controller.Entities.BaseItem: Library folder "E:\#Serien" is inaccessible or empty, skipping
    [2025-11-03 10:03:34.581 +01:00] [WRN] [21] MediaBrowser.Controller.Entities.BaseItem: Library folder "C:\ProgramData\Jellyfin\Server\data\playlists" is inaccessible or empty, skipping
    crash / stop
    [2025-11-03 10:06:20.802 +01:00] [INF] [2] Emby.Server.Implementations.AppBase.BaseConfigurationManager: Setting cache path: "C:\ProgramData\Jellyfin\Server\cache"
    [2025-11-03 10:06:21.018 +01:00] [INF] [7] Jellyfin.Server.ServerSetupApp.SetupServer: Kestrel is listening on "0.0.0.0"
    [2025-11-03 10:06:21.040 +01:00] [INF] [7] Main: Jellyfin version: "10.11.2"

    edit3: didnt mention yet, but i can scan the all libraries single (filme only, anime only) always without any issues.


    Attached Files
    .zip   log_20251103.zip (Size: 4.14 KB / Downloads: 4)
    .zip   log_20251103 -v10.11.2.zip (Size: 6.85 KB / Downloads: 4)
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