"Experimental PGS subtitle rendering" not working

[mistamoronic]

I was trying to get this working https://forum.jellyfin.org/t-native-pgs-support and am using the " Experimental PGS subtitle rendering " setting in the subtitles page, however I am unable to see PGS subtitles now. Here are my subtitle settings



Here are the logs when I play a movie with PGS subtitles:
https://pastebin.com/n6Mqm2fK
https://pastebin.com/7DVE2iw2
https://pastebin.com/xqQC22Gj

[TheDreadPirate]

What browser are you using? Do you have any browser extensions that could block scripts?

[mistamoronic]

I am using firefox and I didn't think about script blocking extensions. So I tried the jellyfin media player and that will display the subs correctly, so I can just use the media player on my desktop. Then I tried on my webOS LG TV and that one didn't work, but that's where I will mainly be watching my content. Heres the log for that one, I tried a couple different movies on the TV and I think the log for the media player is mixed in all of that too so hopefully that it shows it not working on the LG TV.


https://pastebin.com/QzHt71sv

[TheDreadPirate]

Can you show me the output of ffprobe on Interstellar? I am seeing a bunch of subtitle extraction failures in the log.

[mistamoronic]

So interestingly, when I played Interstaller on the Jellyfin Media Player and it worked, and showed the subtitles, I went back to my TV to try and get the log for you and it shows the subtitles now on the TV. Is it just that I have to wait for the subtitles to load or something? I noticed when I was first playing Interstellar on the TV that it was like buffering a little bit, with no subtitles.

Here are the logs for the same thing happening with Harry Potter, no subs and the movie is stuttering/buffering at times.
https://pastebin.com/3AA6ub3p
https://pastebin.com/30HjkJvW
https://pastebin.com/xwg9YgU6

[TheDreadPirate]

Install the Subtitle Extract plugin, restart jellyfin, go to the scheduled tasks dashboard, run the subtitle extract job, and once that finishes try again.

[mistamoronic]

I actually already have that plugin and it ran yesterday, but I will run it again and try.