External subtitles issue

[jsaxx]

I am having some issues in having Jellyfin recognize correctly external subtitles for films.

For some, all external subtitles are shown correctly, e.g.;

Code:

$ ls Beauty\ and\ the\ Beast\ \(1991\)/
'Beauty and the Beast (1991) WEBDL-1080p.cs.srt'  'Beauty and the Beast (1991) WEBDL-1080p.it.srt'
'Beauty and the Beast (1991) WEBDL-1080p.en.srt'  'Beauty and the Beast (1991) WEBDL-1080p.mkv'

   

For others they are not shown:

Code:

$ ls The\ Lion\ King\ \(1994\)/
'The Lion King (1994) WEBDL-1080p.cs.srt'  'The Lion King (1994) WEBDL-1080p.it.srt'
'The Lion King (1994) WEBDL-1080p.en.srt'  'The Lion King (1994) WEBDL-1080p.mkv'

   

And for some only part of the external subtitles is being listed, even if they are all in the same path and follow the same naming convention.

I have tried refreshing the film's metadata, re-scanning the whole library and re-starting Jellyfin. Yet, not dice.

Any Idea why would that be? Thanks!

Bonus question: any idea where the subs placed in "/var/lib/jellyfin/metadata/library/" are coming from? Those are not the ones I have downloaded.

[TheDreadPirate]

Double check the file permissions on your subs.

The subs in /var/lib/jellyfin/metadata/library/ are where Jellyfin stores embedded subtitles that it extracted.