• Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below
  • Forum
  • Website
  • GitHub
  • Status
  • Translation
  • Features
  • Team
  • Rules
  • Help
  • Feeds
User Links
  • Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below

    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting FFmpeg related Playback Error

     
    • 0 Vote(s) - 0 Average

    FFmpeg related Playback Error

    Encountering FFmpeg related Playback Error on all media after being able to watch everything in server for a couple months. Haven't changed a thing.
    Tr33MuggeR
    Offline

    Junior Member

    Posts: 5
    Threads: 2
    Joined: 2024 Oct
    Reputation: 0
    #1
    2025-02-06, 03:36 AM
    Setup Jellyfin a couple months ago and it's been working like a charm.  Just the other day, a movie suddenly threw a Fatal Playback Error in the middle of playing, and now nothing will play at all.  These are the logs.  I've been running with Hardware Encoding and Decoding since the beginning and it's been working fine, so I'm not sure what's up.  Also not educated on what FFmpeg is.  I checked my storage just in case I had hit the limit for some reason... it's fine.  Not even 1 of 8 TB taken up.

    All logs created by singular Fatal Playback:




    https://pastebin.com/EAadhyjK
    https://pastebin.com/ECS4e34Z
    https://pastebin.com/m10vY6uX
    https://pastebin.com/rq7i5WuT


    Any help is appreciated.
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2025-02-06, 01:43 PM
    It is attempting to transcode to AV1 but couldn't initialize the device.

    What CPU/GPU do you have? Only Intel Arc/Battlemage GPUs and Intel Arrowlake CPUs can encode to AV1 on the Intel side.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Tr33MuggeR
    Offline

    Junior Member

    Posts: 5
    Threads: 2
    Joined: 2024 Oct
    Reputation: 0
    #3
    2025-02-23, 03:18 AM
    I'm running with an Intel® Xeon® E-2224G × 4
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #4
    2025-02-23, 04:02 AM
    Your CPU is from the Coffee Lake family and cannot encode or decode AV1. Use this table to check the appropriate boxes for what your CPU/iGPU can decode/encode.

    https://en.wikipedia.org/wiki/Intel_Quic...d_encoding
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    « Next Oldest | Next Newest »

    Users browsing this thread: 1 Guest(s)


    • View a Printable Version
    • Subscribe to this thread
    Forum Jump:

    Home · Team · Help · Contact
    © Designed by D&D - Powered by MyBB
    L


    Jellyfin

    The Free Software Media System

    Linear Mode
    Threaded Mode