Firestick display issues

[Alc]

Hi all,

Having some issues with the display on my firestick. There is a bar around 3/4 of the way through and the image is then somewhat repeated. There's also colour in the lower part of the letterbox. 

   

Any ideas would be appreciated.

[Fate]

never seen that, which firestick gen is this?

Are you transcoding or direct playing?

Please also provide jellyfin logs to pastebin.com

[theguymadmax]

There's a bug with the Firestick affecting content playback that contain both Dolby Vision and HDR+. I've encountered the same split-screen issue before. See the linked issues below.

https://github.com/androidx/media/issues/957
https://github.com/jellyfin/jellyfin-and...ssues/2630

A workaround involves removing the HDR+ metadata from the file using FFmpeg:

Code:

ffmpeg -i input.mkv -map 0 -c copy -bsf:v "filter_units=remove_types=39" output.mkv

Another workaround is to lower the bitrate or set your audio output to "stereo" in the Android TV settings to trigger a transcode.

[Alc]

There's a bug with the Firestick affecting content playback that contain both Dolby Vision and HDR+. I've encountered the same split-screen issue before. See the linked issues below.

https://github.com/androidx/media/issues/957
https://github.com/jellyfin/jellyfin-and...ssues/2630

A workaround involves removing the HDR+ metadata from the file using FFmpeg:

Code:

ffmpeg -i input.mkv -map 0 -c copy -bsf:v "filter_units=remove_types=39" output.mkv

Another workaround is to lower the bitrate or set your audio output to "stereo" in the Android TV settings to trigger a transcode.

Ahh that would make sense. I've got a Samsung TV so it can't play DV from what I understand so I've been using HDR fallback. Can I remove the DV from the metadata for the same effect?

[theguymadmax]

Yes, that should work too.  See Dread's post on how to remove it.