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    Jellyfin Forum Support Troubleshooting Forgot Username, reinstall prompts login again

     
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    Forgot Username, reinstall prompts login again

    Tom Dude
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    #1
    2024-03-08, 06:15 PM (This post was last modified: 2024-03-08, 06:24 PM by Tom Dude. Edited 3 times in total.)
    I tried to access my server and it asked for a username and password, which I don't remember making. I tried finding the logs folder because I read you can see your username there, but I couldn't find it (it wasn't in the install directory). I then uninstalled Jellyfin through windows and reinstalled it. However, it asked me for my username and password again. Is there a way I can just reset my login details? I'm on Windows 11 and it is not installed as a service.

    EDIT: I found the logs. They contain no username, so I am once again stuck.
    TheDreadPirate
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    #2
    2024-03-09, 12:55 AM
    Stop Jellyfin then edit this file

    C:\ProgramData\Jellyfin\Server\config\system.xml

    There will be a line near the top that is called IsStartupWizardComplete. Switch that from true to false. Start Jellyfin. It will walk you through the initial setup and allow you to re-create the admin account name and password. Skip the rest of the steps.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Fredrik Arvidsson
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    #3
    2025-01-31, 06:34 PM
    I have a mac and i cant find that file. I chnched the admin acconunt name to something I cant remember. Can you help me?
    TheDreadPirate
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    #4
    2025-01-31, 06:41 PM
    Check these directories.

    Code:
    ~/.config/jellyfin/
    ~/.local/share/jellyfin/
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Fredrik Arvidsson
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    #5
    2025-02-06, 12:49 PM (This post was last modified: 2025-02-06, 01:00 PM by Fredrik Arvidsson. Edited 2 times in total.)
    https://prnt.sc/cluF0ciKpG2S
     Is the file somewere in there?

    Oh sorry o not good at computers. should i copy/paste that code someware?


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    Fredrik Arvidsson
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    #6
    2025-02-06, 01:45 PM
    hem@mac ~ % ls -la ~

    total 104
    drwxr-xr-x+ 25 hem staff 800 6 Feb 14:44 .
    drwxr-xr-x 6 root admin 192 1 Feb 09:08 ..
    -r-------- 1 hem staff 7 9 Okt 15:50 .CFUserTextEncoding
    -rw-r--r--@ 1 hem staff 14340 6 Feb 14:38 .DS_Store
    drwx------+ 23 hem staff 736 4 Feb 13:45 .Trash
    drwxr-xr-x 3 hem staff 96 11 Okt 14:41 .aspnet
    -rw------- 1 hem staff 180 26 Okt 13:08 .bash_history
    drwx------ 21 hem staff 672 26 Okt 13:11 .bash_sessions
    drwxr-xr-x 4 hem staff 128 27 Okt 19:53 .config
    drwx------ 4 hem staff 128 11 Okt 15:18 .ssh
    drwxr-xr-x 4 hem staff 128 27 Okt 15:42 .unpackerr
    -rw------- 1 hem staff 5923 27 Okt 09:32 .viminfo
    -rw-r--r-- 1 hem staff 119 31 Jan 16:01 .zprofile
    -rw------- 1 hem staff 8032 6 Feb 14:44 .zsh_history
    drwx------ 22 hem staff 704 6 Feb 14:44 .zsh_sessions
    -rw-r--r-- 1 hem staff 55 6 Feb 14:32 .zshrc
    drwx------@ 8 hem staff 256 6 Feb 14:36 Desktop
    drwx------@ 6 hem staff 192 6 Feb 13:59 Documents
    drwx------@ 10 hem staff 320 4 Feb 13:45 Downloads
    drwx------@ 84 hem staff 2688 31 Jan 19:23 Library
    drwx------+ 13 hem staff 416 6 Feb 14:36 Movies
    drwx------+ 9 hem staff 288 29 Jan 22:11 Music
    drwx------+ 4 hem staff 128 11 Okt 14:26 Pictures
    drwxr-xr-x+ 5 hem staff 160 6 Feb 13:47 Public
    -rw-r--r--@ 1 hem staff 934 31 Jan 18:47 remove_r_and_part_files.py
    hem@mac ~ % ~/.local/share/jellyfin/

    zsh: no such file or directory: /Users/hem/.local/share/jellyfin/
    TheDreadPirate
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    #7
    2025-02-06, 01:51 PM (This post was last modified: 2025-02-06, 01:52 PM by TheDreadPirate. Edited 1 time in total.)
    Stop Jellyfin. Open system.xml in your screenshot, probably ~/.config/jellyfin/system.xml, and change IsStartupWizardComplete to false. Start Jellyfin and access Jellyfin from an incognito/private browser window.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Fredrik Arvidsson
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    #8
    2025-02-06, 02:40 PM (This post was last modified: 2025-02-06, 02:44 PM by Fredrik Arvidsson.)
    https://prnt.sc/n6EumV1npI__

    I cant click the server. And it still shows in swedsih. I tried to wipe the instalation but i could not yet find those tho folder: Delete the folder
    ~/.config/jellyfin/
    Delete the folder ~/.local/share/jellyfin/

    https://prnt.sc/2FWjK-2RssQa

    This is what i see now: stil it has tempfiles. since "kalle" was a dummy account before.

    still no admin rights just rehular user.
    TheDreadPirate
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    Posts: 15,374
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    #9
    2025-02-06, 04:49 PM
    I found updated documentation in our github.

    https://github.com/jellyfin/jellyfin-ser...installing

    ~/Library/Application Support/jellyfin

    Is there anything there?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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