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    Jellyfin Forum Support Troubleshooting avc/h264 at greater than 4k

     
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    avc/h264 at greater than 4k

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    #1
    2024-03-27, 11:46 PM
    I'm trying to play some VR files that have a resolution greater than 4096x4096.

    The server has a 12th-generation Intel CPU for hardware acceleration. I've tried both QSV and VAAPI and both give me the error below. 

      Metadata:
        major_brand    : isom
        minor_version  : 512
        compatible_brands: isomiso2avc1mp41
        encoder        : Lavf58.12.100
      Duration: 00:13:07.71, start: 0.000000, bitrate: 30476 kb/s
      Stream #0:0[0x1](und): Video: h264 (High) (avc1 / 0x31637661), yuv420p(tv, bt709, progressive), 6000x3000 [SAR 1:1 DAR 2:1], 30139 kb/s, 59.94 fps, 59.94 tbr, 60k tbn (default)
        Metadata:
          handler_name    : VideoHandler
          vendor_id      : [0][0][0][0]
      Stream #0:1[0x2](und): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 324 kb/s (default)
        Metadata:
          handler_name    : SoundHandler
          vendor_id      : [0][0][0][0]
    Stream mapping:
      Stream #0:0 -> #0:0 (h264 (native) -> h264 (h264_vaapi))
      Stream #0:1 -> #0:1 (aac (native) -> aac (libfdk_aac))
    Press [q] to stop, [?] for help
    [h264 @ 0x5635c4050380] Hardware does not support image size 6000x3008 (constraints: width 0-4096 height 0-4096).
    [h264 @ 0x5635c4050380] Failed setup for format vaapi: hwaccel initialisation returned error.
    Impossible to convert between the formats supported by the filter 'Parsed_setparams_0' and the filter 'auto_scale_0'
    Error reinitializing filters!
    Failed to inject frame into filter network: Function not implemented
    Error while processing the decoded data for stream #0:0
    [libfdk_aac @ 0x5635c4052b00] 2 frames left in the queue on closing
    Conversion failed!


    With hardware acceleration the files play, but obviously, the CPU usage is off the charts. 

    Is there a setting I need to change to allow greater than 4k encoding on jellyfin? 

    Thanks 
    TheDreadPirate
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    #2
    2024-03-27, 11:58 PM
    Negatory. It is a hardware limitation. Keep in mind that Quick Sync, NVENC, etc., are fixed function capabilities. You trade flexibility for speed. Also says it in the log.

    Code:
    [h264 @ 0x5635c4050380] Hardware does not support image size 6000x3008 (constraints: width 0-4096 height 0-4096).
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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    #3
    2024-03-27, 11:59 PM
    So my options are to resize the files or will a different format like h265 work?

    Appreciate the reply!
    TheDreadPirate
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    Posts: 15,374
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    #4
    2024-03-28, 12:02 AM
    I think HEVC would work. The Quick Sync wiki says that Alder Lake supports 8K HEVC. Which that file is smaller than.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    exit
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    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2024 Mar
    Reputation: 0
    Country:Canada
    #5
    2024-03-28, 12:04 AM
    Awesome thank you. I will post back if that works in case anyone else runs into this in the future
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