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    Jellyfin Forum Support Troubleshooting Green Letterboxing?

     
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    Green Letterboxing?

    kipoka
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    #1
    2025-11-24, 02:13 PM
    hi everyone! i get green letterboxing with some media files i play via jellyfin. does it have something to do with the transcoding? what can i do to solve this? thanks. 

    [Image: dIMdFNM.jpeg]
    natzilla
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    #2
    2025-11-24, 05:27 PM
    That's a new one I have not seen. What is your hardware transcoding device and what options do you have set?
    kipoka
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    #3
    2025-11-29, 03:26 PM (This post was last modified: 2025-11-29, 03:27 PM by kipoka. Edited 1 time in total.)
    (2025-11-24, 05:27 PM)natzilla Wrote: That's a new one I have not seen. What is your hardware transcoding device and what options do you have set?

    i have all transcoding options deactivated right now. same problem.

    i installed the media player for windows last night. it's working over there.
    kipoka
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    #4
    2 hours ago (This post was last modified: 2 hours ago by kipoka. Edited 1 time in total.)
    (2025-11-29, 03:26 PM)kipoka Wrote: i have all transcoding options deactivated right now. same problem.

    i installed the media player for windows last night. it's working over there.

    anyone got a solution for the web player tho? thanks.
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