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    Playback Error Playback failed due to a fatal player error.
    Scor
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    Junior Member

    Posts: 1
    Threads: 1
    Joined: 2025 Jun
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    #1
    2025-06-09, 09:16 PM (This post was last modified: 2025-06-09, 09:27 PM by Scor. Edited 2 times in total.)
    hi

    In some movies i get the following:

    Playback Error
    Playback failed due to a fatal player error.

    any thoughts what it could be?

    i3-10100


    Stream mapping:
      Stream #0:0 -> #0:0 (hevc (native) -> av1 (av1_qsv))
      Stream #0:1 -> #0:1 (eac3 (native) -> aac (libfdk_aac))
    Press [q] to stop, [?] for help
    [av1_qsv @ 0x564e1ab4f4c0] This version of runtime doesn't support AV1 encoding
    [vost#0:0/av1_qsv @ 0x564e1ac02e00] Error while opening encoder - maybe incorrect parameters such as bit_rate, rate, width or height.
    [vf#0:0 @ 0x564e1ae994c0] Error sending frames to consumers: Unknown error occurred
    [vf#0:0 @ 0x564e1ae994c0] Task finished with error code: -1313558101 (Unknown error occurred)
    [vf#0:0 @ 0x564e1ae994c0] Terminating thread with return code -1313558101 (Unknown error occurred)
    [vost#0:0/av1_qsv @ 0x564e1ac02e00] Could not open encoder before EOF
    [vost#0:0/av1_qsv @ 0x564e1ac02e00] Task finished with error code: -22 (Invalid argument)
    [vost#0:0/av1_qsv @ 0x564e1ac02e00] Terminating thread with return code -22 (Invalid argument)
    [out#0/hls @ 0x564e1ac00800] Nothing was written into output file, because at least one of its streams received no packets.
    frame=    0 fps=0.0 q=0.0 Lsize=      0KiB time=N/A bitrate=N/A speed=N/A   
    Conversion failed!
    theguymadmax
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    Community Moderator

    Posts: 1,143
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    Joined: 2024 Jun
    Reputation: 60
    #2
    2025-06-10, 02:01 AM
    In Dashboard->Playback->Transcoding

    Disable "Allow encoding in AV1 format" which is not the same as unslecting "AV1" in Enable hardware decoding.
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