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    Jellyfin Forum Support Troubleshooting How can I troubleshoot the slowness?

     
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    How can I troubleshoot the slowness?

    RelatableQuery
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    #1
    2025-04-30, 02:10 PM
    JellyFin is running in a docker container on my Synology Nas. I consume it though either the web interface, an andorid app or the JellyFin for Kodi addon.
    In all three instances browsing is very sluggish. The Web UI takes 10-20 seconds to load, in Kodi it could take 30 seconds to show the content, etc.
    Once the media starts playing there are zero issues.

    Am I just impatient and spoiled by using a local library on Kodi, or are there some tweaks I can make to speed things up?
    bitmap
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    #2
    2025-04-30, 06:55 PM
    Local or remote when accessing? Is there a difference in speed between the two when you access in-network vs. external? Generally a faster internal drive where Jellyfin is installed (i.e., not a HDD) will lead to faster loading and navigation. Ideally media is on HDDs while your Jellyfin install is on an SSD or NVME.
    Jellyfin 10.10.7 LSIO Docker | Ubuntu 24.04 LTS | i7-13700K | Arc A380 6 GB | 64 GB RAM | 79 TB Storage

    [Image: AIL4fc84QG6uSnTDEZiCCtosg7uAA8x9j1myFaFs...qL0Q=w2400]
    RelatableQuery
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    #3
    2025-05-05, 01:46 PM
    This is local only. I never access jallyfin outside the house. Would installing jellyfin to an SSD as opposed to HDD make a difference? It's currently running in a docker containers on whatever RAID setup Synology set up for my 3 HDDs.
    bitmap
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    #4
    2025-05-05, 04:01 PM
    Yes an SSD will absolutely make a difference. however, those times are pretty high so it may not be a panacea for your issues. Even on crap internet with a solid signal it only takes several seconds for my home page to load when I'm remote. As for local/networked storage: there will always be a difference (read: increase in latency) when moving from locally-attached storage to network-attached storage. And with Kodi, it generally loads up a file index rather than a "streaming" experience.

    You can post your Jellyfin log to privatebin.net if you want help taking a look, but it doesn't sound like errors are the issue. One more question: are your server (i.e., your NAS) and clients using WiFi?
    Jellyfin 10.10.7 LSIO Docker | Ubuntu 24.04 LTS | i7-13700K | Arc A380 6 GB | 64 GB RAM | 79 TB Storage

    [Image: AIL4fc84QG6uSnTDEZiCCtosg7uAA8x9j1myFaFs...qL0Q=w2400]
    deleuze
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    #5
    7 hours ago
    Hijacking this thread since I have the same issues.
    Running jellyfin on unraid. Appdata is on a nvme.
    AMD Ryzen 7 3700X 8-Core @ 3600 MHz and 64GB ram.
    Transcoding using a Quadro P2200.

    The playback is always fine. But the interface is sluggish and slow. It's like posters and images that loads are 3MB each.
    I tried one of those servers that people announce on r/jellyfinshares and the difference was astonishing. Theirs were super fast. Mine, from the room next door is slow.
    It doesn't matter if I run the client from my desktop, my phone or my tv.,

    Would very much appreciate any ideas on how to make the interface faster!

    My logs:
    https://privatebin.net/?90d4174c690b7287...muUyUHHWfa
    toytown
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    #6
    6 hours ago
    (7 hours ago)deleuze Wrote: The playback is always fine. But the interface is sluggish and slow. It's like posters and images that loads are 3MB each.

    I mentioned this elsewhere, but i think its a bug in their cache management.  I have my jellyfin installed on an NVMe and by default it caches the images on exactly the same drive (wasting a further 15GB) it then also caches the downloaded images and resaves them at 100% quality for the cache, meaning most images end up bigger than the downloaded versions, sometimes the difference is 2MB original and 15MB for the cached image.
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