SOLVED: Some shows crashing Jellyfish for Tizen

[Mazen]

Hello there,

I recently discovered Jellyfin and have set it up with my home media and Samsung TV.
And its been amazing with one exception.

Anytime I try and watch old episodes of Babylon 5 on the TV it plays for about a minute then dies.
Works fine when I stream to my phone, or any of the computers.

I'm guessing there is probably an obvious solution - help would be appreciated.

Code:

[2024-03-22 17:07:44.385 +01:00] [INF] [111] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile="Anonymous Profile", Path="/data/media/tv/Babylon 5/01 Season 1 - Signs and Portents/001 - Babylon 5 - The Gathering - Commentary (m54).mkv", AudioStreamIndex=1, SubtitleStreamIndex=-1 ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) "media:/videos/130aa839-868e-e09d-bd51-3913b297bd5e/stream.mkv?MediaSourceId=130aa839868ee09dbd513913b297bd5e&Static=true&VideoCodec=hevc&AudioCodec=ac3&AudioStreamIndex=1&api_key=<token>&SubtitleMethod=Encode&Tag=6c1fbe84423c364d6e40438fc6c8e3b4"
[2024-03-22 17:07:45.955 +01:00] [WRN] [138] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.1.101:8096/Sessions/Playing/Progress" to "172.20.0.1" in 0:00:00.7780681 with Status Code 204
[2024-03-22 17:07:45.957 +01:00] [WRN] [138] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.1.101:8096/Videos/130aa839868ee09dbd513913b297bd5e/stream.mkv?Static=true&mediaSourceId=130aa839868ee09dbd513913b297bd5e&deviceId=TW96aWxsYS81LjAgKFNNQVJULVRWOyBMaW51eDsgVGl6ZW4gMi40LjApIEFwcGxlV2ViS2l0LzUzOC4xIChLSFRNTCwgbGlrZSBHZWNrbykgVmVyc2lvbi8yLjQuMCBUViBTYWZhcmkvNTM4LjF8MTcwNjAzMTAxNjY4Ng11&api_key=b5b345039d704c74ab9de8d05d0c6c38&Tag=6c1fbe84423c364d6e40438fc6c8e3b4" to "172.20.0.1" in 0:00:00.7493486 with Status Code 206
[2024-03-22 17:07:50.915 +01:00] [WRN] [114] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.1.101:8096/Videos/130aa839868ee09dbd513913b297bd5e/stream.mkv?Static=true&mediaSourceId=130aa839868ee09dbd513913b297bd5e&deviceId=TW96aWxsYS81LjAgKFNNQVJULVRWOyBMaW51eDsgVGl6ZW4gMi40LjApIEFwcGxlV2ViS2l0LzUzOC4xIChLSFRNTCwgbGlrZSBHZWNrbykgVmVyc2lvbi8yLjQuMCBUViBTYWZhcmkvNTM4LjF8MTcwNjAzMTAxNjY4Ng11&api_key=b5b345039d704c74ab9de8d05d0c6c38&Tag=6c1fbe84423c364d6e40438fc6c8e3b4" to "172.20.0.1" in 0:00:00.780558 with Status Code 206
[2024-03-22 17:07:50.917 +01:00] [WRN] [116] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.1.101:8096/Videos/130aa839868ee09dbd513913b297bd5e/stream.mkv?Static=true&mediaSourceId=130aa839868ee09dbd513913b297bd5e&deviceId=TW96aWxsYS81LjAgKFNNQVJULVRWOyBMaW51eDsgVGl6ZW4gMi40LjApIEFwcGxlV2ViS2l0LzUzOC4xIChLSFRNTCwgbGlrZSBHZWNrbykgVmVyc2lvbi8yLjQuMCBUViBTYWZhcmkvNTM4LjF8MTcwNjAzMTAxNjY4Ng11&api_key=b5b345039d704c74ab9de8d05d0c6c38&Tag=6c1fbe84423c364d6e40438fc6c8e3b4" to "172.20.0.1" in 0:00:00.7826283 with Status Code 206
[2024-03-22 17:07:50.953 +01:00] [WRN] [156] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.1.101:8096/Sessions/Playing" to "172.20.0.1" in 0:00:06.4838697 with Status Code 204
[2024-03-22 17:07:55.993 +01:00] [WRN] [138] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.1.101:8096/Sessions/Playing/Progress" to "172.20.0.1" in 0:00:00.822577 with Status Code 204
[2024-03-22 17:08:35.972 +01:00] [INF] [116] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "172.20.0.1" closed
[2024-03-22 17:08:36.416 +01:00] [INF] [69] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "172.20.0.1" request

Video
Title: 480p HEVC SDR
Codec: HEVC
Profile: Main 10
Level: 93
Resolution: 708x480
Aspect ratio: 4:3
Interlaced: No
Framerate: 59.940063
Bitrate: 1513 kbps
Bit depth: 10 bit
Video range: SDR
Video range type: SDR
Colour space: smpte170m
Colour transfer: bt709
Colour primaries: smpte170m
Pixel format: yuv420p10le
Ref frames: 1

Audio
Title: Stereo - English - Dolby Digital
Language: eng
Codec: AC3
Layout: stereo
Channels: 2 ch
Bitrate: 192 kbps
Sample rate: 48000 Hz
Default: No
Forced: No
External: No

[TheDreadPirate]

Is Babylon 5 your only show that is HEVC 10-bit and 60FPS? I wonder if your TV doesn't properly support those parameters.

[Mazen]

It could be.

Is there an easy way I can search to try a different show with the same parameters?

I don't suppose it's possible from jellyfin to decode and play the file from my server? Or am I going to be better off re-encoding the whole series? 😭

[TheDreadPirate]

It could be.

Is there an easy way I can search to try a different show with the same parameters?

Not that I'm aware of.  I tried to write up some loop and use ffprobe, but I couldn't get all the ffmpeg/ffprobe banner stuff to go away.  The reports plugin doesn't list the frame rate or bit depth.

I don't suppose it's possible from jellyfin to decode and play the file from my server? Or am I going to be better off re-encoding the whole series? 😭

Negative.  The server will decode only when it is transcoding.  You COULD select a really low bit rate in the quality selector to force a transcode as a workaround.

[Mazen]

Thanks I'll get re-encoding.
Have a great friday